Ecommerce Executive

2 weeks ago

Puchong, Malaysia BEE SAME TRADING SDN BHD Full time

**Job Summary**:
We are seeking a detail-oriented and proactive **Ecommerce Executive** to oversee and manage our online sales operations across **Shopee, Lazada, and our official website**. The role involves handling product listings, coordinating online promotions, responding to customer inquiries, and working closely with internal teams to ensure seamless ecommerce operations and revenue growth.

**Key Responsibilities:1. Platform Management (Shopee, Lazada & Website)**
- Manage daily operations and backend maintenance for **Shopee, Lazada, and the company’s website**.
- Upload, update, and maintain accurate product listings, descriptions, images, stock levels, and pricing across all platforms.
- Ensure content is optimized for search visibility and conversion.

**2. Sales & Performance Monitoring**
- Track and analyze ecommerce sales performance by platform.
- Plan and execute online campaigns, sales promotions, vouchers, and flash deals on Shopee, Lazada, and website.
- Monitor traffic, conversion rates, cart abandonment, and make recommendations for improvement.

**3. Customer Service & Fulfillment**
- Respond promptly to customer inquiries, chats, and reviews on ecommerce platforms.
- Coordinate with warehouse and delivery team to ensure accurate and timely order fulfillment and returns management.

**4. Visual Content Management**
- Collaborate with design team to produce product images, campaign banners, and promotional materials.
- Ensure all visuals comply with brand standards and platform specifications.

**5. Coordination & Reporting**
- Work closely with marketing, warehouse, and customer service departments to ensure ecommerce workflow is smooth and efficient.
- Generate weekly and monthly performance reports by platform including sales, bestsellers, traffic, and campaign performance.

**Requirement**:

- Possess Diploma/Advanced/Higher/Graduate Diploma/Degree in Marketing or related field.
- Fresh graduates are welcome to apply.
- At least 1 year of experience
- Hands on experience managing ecommerce website/CMS.
- Experience in Magento and wordpress
- Good understanding of web design and web analysis
- Understanding and experience in, UX, and Google Analytics
- Knowledge of digital marketing channels such as PPC ,SEO, Social Media, Display channels
- Experience A/B testing, conversion management, sales journey optimisation, traffic analysis and reporting tools
- Strong organizational skills as well as analytic.
- Ability to work under pressure and work well in a fast-paced environment
- Good command of English & Bahasa Malaysia both verbal and written
- Project management experience and problem solving skills
- Ability to work independently
- Working Location: Puchong

Pay: RM2,000.00 - RM3,500.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Application Question(s):

- How long your notice and what is expected join date?
- What is your expected Salary?

Work Location: In person

Application Deadline: 09/10/2025
Expected Start Date: 08/09/2025

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