Assistant Store Manager

2 weeks ago

Selangor, Malaysia GMG Full time

**About GMG**
**Gulf Marketing Group** is one of the Middle East’s leading, family-owned companies. Operating across the GCC, Gulf Marketing Group is a dynamic group boasting a diverse portfolio of retail outlets, brands, and consumer and B2B services across key sectors such as healthcare and pharmaceuticals, sports and fitness, real estate, education, and technology.

**About the Role**:

- Preferably female with minimum 3 to 5 years retail experience in supervisory level.
- Minimum age from 24 years old to 33 years old need to apply.
- At least Diploma holder in a recognized institution with well-spoken, reading and writing in English and Bahasa Malaysia. Chinese languages will be an added advantage.
- Must be computer literate with ability to operate Microsoft office.
- Must meet the store's monthly targets and handle budgets
- Hire and train new employees for the sales floor
- Ensure that the shop is clean, safe and presentable for customers
- Greet and assist customers as necessary.
- Managing deliveries and monitor shop inventory
**Key Responsibilities**:

- Complete store operational requirements by managing deliveries, monitor store inventory and controlling of manpower i.e. staff schedule and leave management
- Maintain store head count by recruitment and improve work performance by coaching, counselling and on-the-job training.
- Provide good customer service by identify the right customer profile and to establish a good rapport with potential and existing customers
- Secure the store merchandise by implementing a high level of security measures.
- Provide a safe, clean and cordial store environment to both customers and employees
- Maintain operations by initiating, coordinating, and executing initiatives to comply with the operational, and personnel policies and procedures.

**Requirements**:
- Minimum 3 years of retail management at supervisory level
- Possess excellent communication and people handling skills
- Good command of English and Bahasa Malaysia. Chinese languages will be an added advantage
- Computer literate with ability to operate Microsoft Office
- Willing to work according to the retail hours, on weekends as well as on public holidays

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