Executive Provider Network

1 day ago


Kuala Lumpur, Malaysia Prudential plc Full time

Executive Provider Network

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The incumbent is responsible to manage PAMB Panel hospitals and ensure efficient and effective services are provided to our customers as well as contributing to the overall objectives of supporting Company's growth.

**PRINCIPAL DUTIES & RESPONSIBILITIES**:
Build, foster and maintain a close working relationship with the panel of hospitals, i.e. administrative staff & doctors Provide education and awareness to the hospital staff, doctors, agents, leaders on claim abuses, rights of policyholders, medical coverage, claim processes, do's and don'ts etc. To resolve service gaps through constructive feedback and implement process improvements where appropriate with panel hospitals To resolve complaints by hospitals, agents and policyholders with reference to the Hospital Alliance Services (HAS) services Provide a support on extraction, aggregation, and quality assurance of data from multiple sources in support of performing quantitative analyses and reporting of utilization and health costs. Updating and submission of report as required by management within the agreed service standards Continuously attend / involve with training for personal and career development. Undertake projects / other work and duties allocated by management as and when required

**JOB SPECIFICATION**:
**Qualifications**
- Degree in Biomedical Science, Allied Health, Nursing or Biological Sciences and etc.

**Experience**
- Preferably experience in healthcare, i.e. Hospital environment or other related field for at least 1 Year. Fresh graduate can be considered.

**Knowledge**
- Medical or hospital background. Possess knowledge on Life Insurance claims processing is an advantage. Computer literate and familiar with MS Excel

Job ID 24110261



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