Service Crew

1 week ago

Kuantan, Malaysia Nasken Coffee Full time

**Responsibilities**:
**1. Customer Service**:

- Greet and welcome customers warmly.
- Take accurate orders from customers and communicate them to the kitchen.
- Provide menu recommendations and upsell food and beverages.
- Address customer inquiries and resolve complaints promptly

**2. Food and Beverage Preparation (if applicable)**:

- Prepare and serve beverages such as coffee, tea, and soft drinks.
- Assemble simple menu items, such as snacks or side dishes.

**3. Table Service**:

- Serve food and drinks to customers at their tables.
- Clear tables after customers have finished dining.
- Ensure table setups are clean and tidy for the next customer.

**4. Cashiering**:

- Operate the Point-of-Sale (POS) system to process customer payments.
- Handle cash, credit, and digital payments accurately.

**5. Cleanliness and Hygiene**:

- Maintain cleanliness and hygiene in dining, serving, and kitchen areas.
- Adhere to food safety regulations and company standards.

**6. Stock Management**:

- Replenish inventory for service areas, such as utensils, condiments, and napkins.
- Assist with stock checks and report shortages to supervisors.

**7.**Teamwork and Support**:

- Assist colleagues in their tasks to ensure smooth operations.
- Support other areas of operations during peak hours or staff shortages.

**Requirements**:

- Minimum SPM or equivalent qualification.
- Previous experience in the F&B industry is an advantage but not mandatory.
- Excellent communication and interpersonal skills.
- Positive attitude with a customer-first mindset.
- Ability to work shifts, weekends, and public holidays.

**Additional Information**:

- Location: Sungai Besi Lakefields
- Working Hours: Morning, Afternoon (Flexible 6 Hour Shifts)

**Job Type**: Part-time

Pay: RM1,200.00 - RM1,500.00 per month

Expected hours: 24 - 36 per week

**Benefits**:

- Flexible schedule

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Holidays
- Weekend jobs

Supplemental Pay:

- Overtime pay

License/Certification:

- Food Handling Training Certificate & Typhoid Vaccine (required)

Expected Start Date: 01/12/2025

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