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Sales Administrator

3 weeks ago

Seri Kembangan, Malaysia SOLAR GRENERGY SDN BHD Full time

**About the job**

Sales Administrator plays a crucial role in supporting the sales team and ensuring the smooth functioning of sales operations within an organization. The job scope for a Sales Administrator typically includes a variety of tasks and responsibilities aimed at maximizing sales efficiency and customer satisfaction. Here are some common duties and responsibilities associated with the role.

**Responsibilities**
- **Sales Support**: Provide assistance to the sales team by managing and responding to inquiries from customers, both pre-sale and post-sale. This may involve addressing customer questions, processing orders, and resolving any issues that arise.
- **Order Processing**: Handle the entire order processing cycle, from order entry to delivery. This includes verifying orders, coordinating with different departments to ensure timely delivery, and maintaining accurate records of sales transactions.
- **Database Management**: Maintain and update customer and sales databases, ensuring that all information is current and accurate. This data may include customer details, product information, and sales performance metrics.
- **Inventory Management**: to monitor stock levels, track inventory movement, and ensure sufficient product availability to meet customer demands.
- **Sales Reporting and Analysis**: Assist in generating regular sales reports and analyzing sales data to identify trends, patterns, and opportunities for improvement. This information can be valuable for decision-making and setting sales targets.
- **Customer Relations**: Interact with customers professionally, addressing their queries and concerns promptly. Building and maintaining positive relationships with customers is crucial for customer retention and future sales opportunities.
- **Sales Team Coordination**:Work closely with the sales team, providing administrative support, coordinating meetings, and assisting in organizing sales events or promotional activities.
- **Sales Communication**: Facilitate communication between the sales team and other departments, such as marketing, finance, and customer service, to ensure smooth collaboration and information flow.
- **Administrative Tasks**: Perform various administrative duties, such as managing office supplies, handling incoming and outgoing correspondence, and maintaining organized sales files.

**Qualifications**
- High school diploma or equivalent; additional education in business administration or a related field is a plus. Fresh graduates are welcomed.
- Proven experience as a sales administrator, sales coordinator, or in a similar administrative role will have an advantage.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Proficient in both English and Malay is required. Mandarin is a plus.
- Process own transport

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- sales admin: 1 year (preferred)

Ability to Commute:

- Seri Kembangan (required)

Willingness to travel:

- 50% (required)