Branch Administrator

1 day ago

Johor Bahru, Malaysia ALLEGIANCE MALAYSIA SDN BHD Full time

We are seeking a highly organized and detail-oriented individual to join our team as a Branch Administrator. The Branch Administrator will play a crucial role in ensuring the smooth and efficient operation of our branch office, as well as maintaining compliance with company policies and procedures.

**Key Responsibilities**:
**Administrative Duties**:

- Maintain filing systems, ensuring quick and easy retrieval of documents.
- Assist in processing invoices, purchase orders, and other financial transactions.
- Support the branch team with scheduling appointments, arranging travel, and organizing meetings. Maintain office supplies and place orders when necessary.
- Assist in organizing and scheduling meetings, appointments, and events.

**Coordination with Headquarters**:

- Coordinate with relevant departments at the headquarters to ensure timely submission of documents and compliance with company policies.
- Communicate branch needs, concerns, and updates to the headquarters staff in a clear and concise manner.

**Documentation and Compliance**:

- Ensure all branch documentation is accurate, up-to-date, and compliant with company standards and regulations.
- Assist in preparing and maintaining records related to inventory, sales, and financial transactions.
- Collaborate with the finance and HR departments to ensure adherence to financial and personnel policies.

**Customer Service Support**:

- Act as a liaison between customers and the branch team, addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Assist in managing customer accounts, processing orders, and handling customer complaints or feedback.
- Monitor customer feedback and trends to identify areas for improvement in products or services.
- Collaborate with the sales and marketing teams to promote branch services and generate new business opportunities.

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- STM/STPM (required)

**Experience**:

- Administrative: 1 year (required)

**Language**:

- Mandarin (required)

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