Indoor Sales Representative

2 weeks ago

Simpang Ampat, Malaysia BW Yee Seng Steel Industries Sdn Bhd Full time

Job Description:
We are seeking a dynamic and motivated Indoor Sales Representative to join our team. As an Indoor Sales Representative, you will be responsible for selling our products or services to customers within a designated indoor setting, such as a retail store, showroom, or office. You will engage with customers, assess their needs, provide product demonstrations, and close sales transactions. Your goal will be to achieve sales targets while delivering exceptional customer service.

**Responsibilities**:

- Greet customers and ascertain what each customer wants or needs.
- Provide information about products or services and assist customers in making purchasing decisions.
- Demonstrate product features and benefits effectively to customers.
- Answer questions regarding the product or service and its pricing.
- Upsell or cross-sell additional products or services to meet customer needs and maximize sales opportunities.
- Handle customer inquiries, complaints, and concerns professionally and promptly.
- Process sales transactions accurately and efficiently using point-of-sale (POS) systems.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Keep the indoor sales area neat, clean, and organized to create a pleasant shopping environment for customers.
- Collaborate with team members to achieve sales goals and targets.
- Stay updated on industry trends, competitor activities, and market developments.
- Participate in sales training programs and workshops to enhance selling skills and product knowledge.
- Meet or exceed sales quotas and performance metrics on a regular basis.

**Requirements**:

- Proven experience in indoor sales, retail sales, or customer service roles preferred.
- Excellent communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- Ability to work effectively in a fast-paced environment.
- Proficiency in using point-of-sale (POS) systems and basic computer skills.
- Ability to multitask and prioritize tasks effectively.
- Positive attitude, enthusiastic, and customer-oriented approach.
- Ability to work independently as well as part of a team.
- Flexibility to work evenings, weekends, and holidays as needed.
- High school diploma or equivalent; additional education or certification in sales or marketing is a plus.

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Parental leave

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