Field Service Technician

6 days ago

Petaling Jaya, Malaysia Safeguard G4S Sdn Bhd Full time

**Purpose of the role**:
To carry out pre and post C360 GO-LIVE tasks.

**Working Relationships**:
Internal:

- Business Development Unit, Security, C360 Implementation team, ATME, Helpdesk, ATME Warehouse, ATM Operations, CSA, Cash Planning, ESS

External:

- Riggers, Customer (Retailers or Bankers), Vendors, Suppliers

**Key Accountabilities**:
1) Pre C360 GO-LIVE tasks:

- Site survey and create report
- Staging of machines (whenever required)
- Installation
- Training of customer
- Cash drop test
- Support GO-LIVE

2) Post C360 GO-LIVE tasks:

- Preventive Maintenance
- Second Line Maintenance (24x7 for selected customers)
- Relocation/Termination

3) Other projects/responsibilities:

- Standby for C360 events
- Mass retrofit/inspection on install base
- Cassette and Lock related projects/tasks (whenever required)
- Any other initiatives directed by the company’s Management

**Formal Education**:

- Possess at least a Certificate in Electronics Engineering / Mechatronics Engineering / Computer Engineering / Information Technology

**Experience**:

- At least 1-2 year(s) of working experience in the technical fields (IT, mechatronics maintenance).
- Preferably past experience related to local financial institutions.
- Experience of banking self-service terminals is an added advantage.

**Job Types**: Full-time, Permanent

Pay: RM2,300.00 - RM3,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Meal allowance
- Parental leave
- Professional development

Schedule:

- Holidays
- On call
- Rotational shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Experience**:

- Electrical engineering: 1 year (preferred)
- Mechanical engineering: 1 year (preferred)

License/Certification:

- Driving License (preferred)

Willingness to travel:

- 75% (preferred)

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