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Fashion Retail Supervisor

2 weeks ago

Mid Valley City, Malaysia JEV Management & Trading Full time

**Accountabilities**:

- Experience working as a sales/boutique person in a retail industry
- Excellent written and verbal communication skills to enable effective communication across all levels in the company, as well as with external parties
- Exception ability to drive through change and initiatives to achieve company goals
- Strong ability to lead and plan the work of a sales team to achieve set company goals
- Strong multitasking ability to handle various competing priorities and demands simultaneously without making mistakes
- Strong ability to analyze risks, pre-empt customer needs, and work proactively, efficiently and effectively
- Strong ability to attend to customers politely and respectfully, and to offer service that exceeds their expectations
- Strong ability to frequently provide customers with relevant information and keep them fully informed always
- Strong ability to initiate innovative ideas for excellent customer care delivery
- Possess exceptional self-motivation, confidence, and enthusiasm
- Strong ability to provide active management principles to a team; leading, training, motivating, and developing the sales team
- Strong ability to continually adapt to new situations, take on challenges, and improve on service delivery
- Stand in for the Boutique Manager when needed
- Perform other tasks the Managers may assign based on store demands

**Job Requirements**
- Educational Qualifications and Certificate:

- SPM/ Diploma/ Bachelor’s Degree in any field
- Experience
- A minimum of 2 years’ experience in retail as Supervisor level position
- Customer service oriented and able to attract potential customers
- Ability to multi-task and adapt to fast-paced environment
- Skills:

- Language skills: Fluent in Bahasa (written and spoken)
- Additional skills

i.Able to work in retail hours (Shift, weekends and public holidays)

ii.Strong communication skills

iii.Critical thinker and analytical problem solver
- Key Interactions
- Internal Interactions

i.Store Manager

ii.Retail Manager

iii.Fashion & Marketing team
- External Interactions

i.Customers

**Job Types**: Full-time, Permanent

Pay: RM2,100.00 - RM2,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Commission pay

Work Location: In person