Financial Planning
4 days ago
Department Operations
- LevelInternship
- LocationMalaysia - Kuala Lumpur
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Identify levers of cost improvement via data analysis, benchmarking of metrics
- Propose action plan to capture and realise cost levers
- Monitoring and tracking key metrics relating to cost improvement including working closely with respective ops leads
- Involves in multiple initiatives across all SPX teams including First Mile, Sorting Centre, Line Haul & Last Mile
**Requirements**:
- Currently pursuing a Bachelor's Degree in a relevant field such as Business, Engineering, or Supply Chain
- Strong analytical mindset and ability to work with data to derive insights
- Well-developed interpersonal and communication skills
- Detail-oriented and adaptable to changes in a fast-paced environment
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