Admin and E-commerce Customer Service

2 weeks ago


Shah Alam, Malaysia Naezily Holdings Sdn Bhd Full time

**Responsibilities**:

- ADMIN JOB DESCRIPTION:

- 1. Responsible & make sure general administrative & clerical support on time
- 2. Maintain & order office supplies (stationery, grocery, etc.)
- 3. Assist in renewal & payment for company’s permits, license, tenancy, certificates, taxes, etc.
- 4. Assist in planning & organizing company activities/events/engagements.
- CUSTOMER SERVICES E-COMMERCE JOB DECRIPTION:

- 1. Assists customers with product selection, answer basic questions and suggest various available product options.- 3. Coordinate with Sales, Products and Logistics part to ensure the customer order is delivery on time
- 4. Follow up orders from order placed to delivery & provide after sales service (PACKING AND POSTAGE)
- 5. Maintain accurate system records and monitor inventory transaction to ensure sufficient stock for customers
- 6. To perform other related duties or ad-hoc assignments as and when assigned
- 7. Responsible to handle all customers enquiries in a quality manner
- **Requirements**:

- 1. Minimum SPM/Certificate/Diploma.- 3. Able to speak and write fluently in Bahasa Malaysia, and English
- 4. Computer literate.
- 5. Working hours - Flexible Hours
- 6. Customer-service oriented and able to maintain good customer relationship
- 7. A good telephone etiquette
- 8. Accuracy and attention to details**Benefits**:

- EPF
- SOCSO
- Annual Leave



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