Sales Executive

6 days ago

Sungai Besi, Malaysia Birdy Stay Sdn Bhd Full time

**Job Overview**:
**Key Responsibilities**:
Guest and OTA Management
- **Guest Enquiries**: Promptly handle inquiries from guests on OTA platforms, providing accurate information about properties, rates, and availability to secure bookings.
- **Guest Relationship Management**: Build strong relationships with potential and returning guests to encourage repeat bookings and positive reviews.

Direct Booking and B2B Sales
- **Direct Booking**: Develop and execute strategies to increase direct bookings through the company website, social media, and other channels.
- **B2B Partnerships**: Identify and engage with corporate clients, travel agents, relocation companies, and other B2B opportunities to establish partnerships for long-term and group bookings.
- **Sales Outreach**: Conduct cold calls, send proposals, and schedule meetings with potential business clients to expand the company’s customer base.

Revenue Maximization
- **Upselling and Cross-Selling**: Suggest add-ons, upgrades, or extended stays to maximize revenue per booking.
- **Dynamic Pricing**: Work closely with the Revenue Management team to implement dynamic pricing strategies for optimal revenue generation.

Performance Tracking and Reporting
- **Sales Targets**: Achieve monthly sales and revenue targets as set by the company.
- **Sales Reports**: Maintain detailed records of all sales activities, bookings, and client interactions, and prepare regular performance reports for the Sales Manager.

Collaboration
- **Team Coordination**: Collaborate with the Operations and Marketing teams to ensure seamless guest experiences and aligned marketing efforts.
- **Feedback Sharing**: Provide feedback from guests and B2B clients to improve services, property offerings, and marketing strategies.

**Qualifications**:

- Diploma or Bachelor’s degree in Business, Marketing, Hospitality, or a related field.
- 2+ years of experience in sales, preferably in the hospitality, travel, or property management industry.
- Strong negotiation, communication, and customer service skills.
- Proven track record of meeting or exceeding sales targets.
- Ability to build relationships and close deals with B2B clients.
- Proficiency in using CRM tools, Microsoft Office, and sales analytics platforms.
- Self-motivated with excellent organizational and time management skills.
- Understanding of the short-stay rental market is a plus.

**Benefits**:

- Competitive base salary plus performance-based commissions.
- Opportunities for career advancement within a growing company.
- Training and development in sales and revenue management strategies.
- Collaborative and supportive work environment.

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday
- On call
- Weekend jobs

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

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