Sales and Engagement Coordinator
1 day ago
**Role Summary**: Responsible for driving patient engagement, new patient acquisition, and revenue growth through data-driven reactivation, acquisition, and engagement campaigns. This role requires close coordination with clinic teams, marketing, and IT to ensure monthly KPIs are achieved. **Tasks & responsibilities** - Segment and audit each clinic’s patient database monthly to identify dormant patients (no visit >6 months) and categorize by self-pay or subsidized profile using Nexus system. - Plan and execute reengagement strategies for dormant self-pay patients, aiming to convert them back for paid services such as health screening and vaccination. - Coordinate and ensuring clinic has resources to reengage subsidized patient (previously on panel) reactivation campaigns using entry programmes like CTRL-D (HbA1c), followed by upselling self-pay packages by clinic team. - Lead new patient acquisition initiatives in new clinics by filtering eligible customers from nearby Alpro Pharmacy databases and organizing SeHATI/PeKaB40 subsidized screening events. - Delegate follow-up tasks and recall campaigns to clinic assistants, ensuring weekly execution targets are clearly communicated and monitored. - Track and report weekly performance metrics, including number of reengaged patients, self-pay conversions, new patient registrations, and revenue from SEC-driven efforts. - Prepare engagement scripts, reminder templates, and mini-posters to support ground staff in effective patient communication during reactivation and acquisition campaigns. - Coordinate with marketing/engagement and IT teams to ensure CRM tagging, SMS broadcasts, and reporting dashboards are aligned with campaign plans and progress audits. - Organize and support in-clinic or external engagement events, ensuring pre-event registration, targeted outreach, and post-event conversion follow-up are completed within 7 days. - Conduct weekly progress reviews with clinic teams and Clinic Manager, identifying bottlenecks and proposing corrective actions to meet monthly KPIs. - Maintain and update the SEC campaign logbook for each clinic, tracking every effort, result, and learning point to ensure continuous improvement in patient engagement outcomes. **Requirements**: - International Business/Entrepreneurship/Business Management **Job Types**: Full-time, Permanent Pay: RM3,000.00 - RM4,000.00 per month **Benefits**: - Opportunities for promotion - Professional development Work Location: In person
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Sales and Engagement Coordinator
2 weeks ago
Seremban, Negeri Sembilan, Malaysia Alpro Pharmacy Sdn Bhd Full time 36,000 - 48,000 per yearRole Summary:Responsible for driving patient engagement, new patient acquisition, and revenue growth through data-driven reactivation, acquisition, and engagement campaigns. This role requires close coordination with clinic teams, marketing, and IT to ensure monthly KPIs are achieved.Tasks & responsibilitiesSegment and audit each clinic's patient database...
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Sales Coordinator
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Seremban, Malaysia Cabletech Electric SDN BHD Full time**Cabletech Electric SDN BHD** is an established electrical hardware store located in **Seremban town**. We are looking for a **Sales Coordinator** to support our sales team and ensure smooth business operations. **Key Responsibilities**: - Assist in coordinating sales activities, including preparing quotations, invoices, and follow-ups with customers. -...
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Sales Coordinator
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Sales Coordinator
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Sales Coordinator
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Sales and Marketing Executive
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