Waiter / Waitress

5 days ago

Subang Jaya, Malaysia GENO HOTEL, SUBANG JAYA Full time

**Waiter & Waitress Job Description**

Waiter / Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill.

Waiter or Waitress, should be polite with our customers and make sure they enjoy their meals.

Waiter or Waitress should also be a team player and be able to effectively communicate with Kitchen Staff to make sure orders are accurate and delivered promptly.

**Requirements**:
Greet and guide customers to their tables.

Have a clear understanding of the menu so that questions from guest can be answered quickly.

Present menu and provide detailed information when asked (e.g. about portions,

ingredients or potential food allergies).

Prepare tables by setting up linens, silverware and glasses.

Inform customers about the day's specials.

Offer menu recommendations upon request.

Up-sell additional products when appropriate.

Take accurate food and drinks orders, using a POS ordering software, order slips.

Providing excellent waitering service to ensure guest satisfaction.

Check dishes and kitchenware for cleanliness and presentation and report any problems.

Arrange table settings and maintain a tidy dining area.

Deliver bills and collect bill payments.

Carry dirty plates, glasses and silverware to kitchen for cleaning.

Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties or special events)

Follow all relevant health department regulations.

Provide excellent customer service to guests.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,500.00 - RM2,700.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Tips
- Yearly bonus

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