Client Service Officer
6 days ago
Our client, an international pioneer company, leader in the development and management of innovative health & life insurance solutions, is looking for a Client Services Officer to join its International Operations division in Kuala Lumpur, Malaysia.
The International Operations division, which has more than 250 employees in 15 countries, manages the health care contracts of 242,000 expatriates in 198 countries around the world.
Within a friendly working environment, you will have the opportunity to be trained on their internal tools, business and industry.
The main purpose of the role will be to develop and maintain relationships with insured members.
**Main responsibilities**:
- Evaluate and administrator customer claims.
- Handle a portfolio of clients with expatriates stationed worldwide.
- Regulate health care costs for policyholders and third parties.
- Processing e-claims and Invoicing.
**Main requirements**:
- Previous experience in the insurance or medical sector is an asset, and in international environment.
- Experience in Customer Service environment will be a strong advantage.
- Possess a positive mindset with a "CAN-DO" attitude and passion to deliver quality customer service.
- Resourceful, proactive, results-driven, attentive to details and a good team player.
- Possess good communication and interpersonal skills.
- Fluent in English and Mandarin as you are required to liaise with Mandarin speaking clients
EA License number: 09C4169
IPMI, Health & life insurance, Customer service, Processing claims
-
Client Services Officer
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full timeJob Title: Client Services OfficerSalary:The details of the salary for this position are not specified.Job Description:We are seeking an experienced Client Services Officer to join our team. The ideal candidate will have excellent communication skills and be able to build strong relationships with clients. They will assist the Customer Service/Marketing...
-
Client Service Officer
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BC Invest Full time• Five-day work week with 20 days annual leave• Enjoy extensive Medical and Dental Benefit• Hybrid working arrangementAbout BC InvestBC Invest is a fast-growing diversified financial services group and non-bank mortgage lender, offering a combination of personal and financial services, including mortgage lending and asset management services. Current...
-
Client Service Officer
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia BC Invest Full timeBC Invest Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaBC Invest Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from BC InvestFive-day work week with 20 days annual leaveEnjoy extensive Medical and...
-
Client Service Officer
22 hours ago
Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and customer. 5....
-
Administrative Officer
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia On behalf of Client Full timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAdministrative OfficerOn behalf of Client Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaGet AI-powered advice on this job and more exclusive features.This is a part-time on-site (2 or 3 days in the office) role located in Plaza Damas, Sri Hartamas, Kuala Lumpur for an Administrative Officer....
-
Client Service Executive
1 week ago
Kuala Lumpur, Malaysia Fine Concept & Creation Sdn Bhd Full timeCommunicate and coordinate clearly with clients and design team to facilitate effective client servicing. - Create and update records and databases with personnel, financial and other data. - Coordinating office activities and operations to secure efficiency and compliance to company policies. - Manage agendas/travel arrangements/appointments etc. for the...
-
Client Experience Officer
14 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full timeAs a Customer Experience Officer, you will play a vital role in delivering exceptional customer service and support. You will be responsible for handling client inquiries, resolving issues, and building strong relationships with clients. To succeed in this role, you will need to have strong communication and interpersonal skills, as well as the ability to...
-
Payments Client Service Officer
2 weeks ago
Kuala Lumpur, Malaysia JPMorgan Chase & Co Full time**JOB DESCRIPTION** As a Client Service Officer in Payments, you will be responsible for managing key client relationships, acting as the in-country point of contact ensuring all client service related tasks are completed promptly. **Job responsibilities** - Act as escalation point for large money movements and escalated transactional enquiries - Liaise...
-
Client Services Representative
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full timeWe are looking for a dedicated and results-driven individual to take on this challenging role. As a Customer Service Officer, you will be responsible for delivering high-quality support to our clients across different regions.
-
Client Relations Officer
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full timeWe require a Client Relations Officer to develop and maintain strong relationships with our customers.The ideal candidate will have outstanding communication and interpersonal skills, with the ability to build trust and rapport with customers. They will be responsible for explaining the benefits of our software applications and services, identifying...