F&b Waiter/waitress

4 days ago

Sepang, Malaysia Ormond Group Sdn Bhd Full time

Greet guests warmly, provide menu recommendations, and take accurate orders to ensure an enjoyable dining experience.
- Serve food and beverages promptly and efficiently, following standard serving procedures and ensuring proper table settings.
- Responsible for the setup, arrangement, and cleaning of tables and dining areas before, during, and after service.
- Handle guest inquiries and address any concerns or complaints with a professional and positive attitude, escalating issues to the F&B Supervisor or Manager if necessary.
- Collaborate with the kitchen staff to ensure timely delivery of food items and accuracy in order preparation.
- Maintain a thorough knowledge of all food and beverage offerings, including ingredients and preparation methods, to provide detailed information to guests.
- Suggest and up-sell menu items to enhance the dining experience and contribute to revenue generation.
- Handle cash and electronic transactions accurately, process payments, and return change to guests as required.
- Comply with all health and safety regulations, maintaining cleanliness and hygiene standards in all F&B areas.
- Participate in daily briefings to stay informed about special events, menu changes, and any other relevant information.
- Assist in the inventory management of food and beverage supplies, reporting shortages or damages as necessary.
- Support the F&B team during events and functions, ensuring seamless execution and customer satisfaction.
- Adhere to Ormond Group's policies and procedures, including those related to dress code and conduct.

Pay: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Application Question(s):

- Are you a local Malaysian citizen, or do you hold a valid work permit that allows you to legally work in Malaysia?

**Experience**:

- F&B: 2 years (required)

**Language**:

- English/Other languages (required)
- Mandarin (required)

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