Receptionist

11 hours ago

Kuala Lumpur, Malaysia INITIA Group SG Full time

**Job Title**: Receptionist
**Job Level**: Entry-level
**Department**: Operations Department - Salon
**Rate**: RM 2800-3500/month and RM 10-15/hour

**Location**: Mont Kiara, Kuala Lumpur, Malaysia

**Overall Job Objectives**:
The Receptionist serves as the first point of contact for visitors and clients, providing a professional and welcoming environment. This role involves handling front-desk duties, managing phone calls, scheduling appointments, and performing administrative tasks to ensure the smooth operation of the office or facility.

**CORE RESPONSIBILITIES**:

- Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Update client records with contact and billing details, appointments and services offered
- Maintain a tidy reception area
- Performing ad-hoc duties as assigned
- Provide good customer service

**JOB SPECIFICATIONS**:

- At least 1-year related experience
- Customer Service Oriented
- Ability to communicate with customers and understand their needs
- Experience in retail or telemarketing is a plus
- Flexible and willing to work on certain weekends and public holidays
- Active and cheerful characteristics
- Mandarin and Korean language proficiency will be an advantage

**KEY DELIVERABLES**:

- Ensure all visitors are greeted promptly and professionally, ensuring a welcoming and positive first impression.
- Ensure clear, professional, and efficient communication with callers, visitors, and internal teams, maintaining high levels of service.
- Maintain up-to-date visitor logs, appointment schedules, and communication records.

**BENEFITS OF THE ROLE**:

- Career progression at one of the best salons in Singapore and Malaysia
- Employee Service Benefits
- Birthday Gifts (Vouchers)
- Leave Entitlement
- Employee Referral Incentive
- Flexible Working Hours
- Cozy working environment

If you’re excited about our company’s vision for this position, we’d like to hear from you.


If you are interested, please contact us at:

**APPLY NOW**

**Job Types**: Full-time, Part-time

Pay: RM2,800.00 - RM3,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Afternoon shift
- Day shift
- Rotational shift

Supplemental Pay:

- Commission pay

**Experience**:

- Receptionist: 1 year (required)

**Language**:

- Mandarin (required)

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