Sales Support Specialist

**Are you ready to make a BIG impact with TD SYNNEX?**

In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.
***Tech Data is entering a very exciting time as we bring on a new vendor, F5 to assist our partners and customers with cloud, networking and security requirements.**

**You too can be a part of this growth and work not only with F5 but also with our dedicated local, regional and global team to further grow your knowledge, experience and partnership skills.**

**Job Purpose**:
This role is responsible for playing a key role in partnership with the ANZ Customer Success Team. The incumbents will be the point-of-contact for Direct Sales, Internal Sales, Finance, Compliance, and other cross-functional departments, and serve as an internal business partner to the F5 and the general sales teams. The role will cover primarily sales support functions to support the ANZ business, including quotation and sales order processing for products & services and renewals.

**Responsibilities**:

- Develop an in-depth knowledge of Tech Data core business model and processes, through an understanding of IT product attributes and vendor requirements in order to successfully place accurate quotations and sales orders.
- Be knowledgeable on business initiatives, key processes and guidelines, internal resources and vendor requirements in order to assist Sales in accomplishing company goals.
- Serve as an important business partner and point-of-contact for the Sales function and co-ordinate as needed with Direct Sales, Inside Sales, Pre-Sales, Finance, Compliance, and Procurement.
- Cultivate relationships with sales management teams and delivery partners/suppliers to drive demand for products or services.
- Embody a customer success mindset by communicating successfully with partners, suppliers, vendors, to drive customer satisfaction and positive outcomes for Sales overall.
- Rectify and amend sales order details in the SAP system as may be required from time to time, per guidelines.
- Follow through with order close-off and sales order backlogs in the system regularly.
- Process high volume of sales orders while maintain high levels of accuracy and efficiency.

**Knowledge, Skills and Experience**:

- Minimum 5-6 years of Sales or Sales Operations experience, ideally in IT multinational environment, including but not limited to SAP.
- Business-focused with a sales-oriented and customer-success-driven mindset.
- Strong capabilities in problem-solving and crafting efficient processes, with strong attention to detail.
- Results-driven mentality, contributing to an innate motivation to optimize the use of available resources and drive issues to closure.
- Comfortable adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change.

**What's on offer**

Our employees tell us Tech Data is a great place to work due to the small team environments we have established, the family feel to the organisation, the caring and supportive nature of our managers and their co-workers. We all pitch in to assist others as needed.

We also offer great learning opportunities to grow professionally and personally through dedicated learning platforms.

In conjunction with our local Diversity, Equity and Inclusion Council, we value and nurture diversity across our teams.

Similarly, Health and Well Being have been focus areas for us for several years with our lunch time exercise and yoga programs.

Interested to learn more? We look forward to hearing from you soon.