Manager (Service Centre)

2 days ago


Bintulu, Malaysia Agensi Pekerjaan Quanta8 Sdn. Bhd. Full time

Oversee and supervise overall operations of the service center.
- To implement the Aftersales Sales strategies and ensure sales target on labour is met.
- To liaise with the Parts section and develop promotion campaigns in increase accessories sales.
- To ensure a high level of customer satisfaction, liaise with customers and ensure that customers' queries and complaints are addressed and resolved.
- Ensure CSI is met as set by Principle
- To review and evaluate all workshop processes and to make recommendations to replace and improve the system in line with the Principle Standards.
- Ensure Work in Progress meets the target.
- Monitoring bad debt collection.
- Ensure all staff (Frontlines & Workshop personnel) are well trained in dealing with customer service.
- Any other tasks assigned by your superior

Pay: RM5,000.00 - RM9,000.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

**Experience**:

- Leadership: 1 year (preferred)
- Automotive: 1 year (preferred)

Work Location: In person



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