Customer Service Advisor

Key ResponsibilitiesTo be Service Center front liners to attend customers for servicing registration.- Advising customers and handling complaints.-Issuing clear repair instructions according to faults diagnosed and customers' complaints.-Confirming and updating customer records.-To handle warranty claim.-To attend customer and vehicle service...

About the role As a Service Advisor at MPV Motors Sdn Bhd, you will be the first point of contact for our customers, providing exceptional customer service and support. In this full-time role based in Batu Caves, Selangor, you will be responsible for managing customer queries, booking vehicle servicing, and ensuring a seamless experience from start to...

RESPONSIBILITIES:To provide professional automobile advisory services to customers visiting the service centre.To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all vehicles, as per SOP and WPC.To record all customer's...

Attend to customers' vehicle that coming into workshop for repair; issuing Repair Order and recommend appropriate solution. - Distribute Repair Order to mechanic to perform the repair; consistently monitor and follow-up on the work progress to ensure completion on schedule. - Ensure prompt submission of well documented technical reports and warranty claims...

Attend to customers' vehicle that coming into workshop for repair; issuing Repair Order and recommend appropriate solution. - Distribute Repair Order to mechanic to perform the repair; consistently monitor and follow-up on the work progress to ensure completion on schedule. - Ensure prompt submission of well documented technical reports and warranty claims...

**We are looking for dedicated and enthusiastic individuals to be part of our team as Sales Advisor across our sales branches in Batu Caves, Klang, Ipoh, Bukit Mertajam, Malacca and Johor Bahru. Only limited position available.** **As a Sales Advisor, you can potentially earn more than RM10,000 including commission per month.** **(Basic Salary + Allowance +...

**Requirements**: - Fresh graduates are encouraged to apply. - Preferable Mandarin Speaker - Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential - Knowledge in handling basic computer (Microsoft Excel/Word/Adode Photoshop/Adobe...

1. Responsible for handling all incoming calls and house calls courteously and professionally as per standard policies of the company. 2. To entertain and respond promptly to customer inquiry either by telephone or electronically by providing accurate information to the callers. 3. To handle customer complaints in a correct information and professional...

Attend to customers' vehicle that coming into workshop for repair; issuing Repair Order and recommend appropriate solution. Distribute Repair Order to mechanic to perform the repair; consistently monitor and follow-up on the work progress to ensure completion on schedule. Pay: From RM2,200.00 per month Schedule: - Monday to Friday Supplemental pay...

**Responsibilities**: - Respond to customer comments and complaints on social media platforms (Facebook, Instagram, TikTok, etc.). - Provide accurate information about products or services in a professional and friendly manner. - Monitor daily messages and ensure timely responses. - Report customer feedback or issues to the management...