IT Program Manager Veeva Applications

**Position Summary**

Client is seeking an IT Program Manager to join our Business Technology Group, combining functional and technical responsibilities. The IT Program Manager will be primarily responsible for planning, building, and delivering global Commercial solutions for Client Diabetes Care.

- Management experience implementing and sustaining strategic programs with an emphasis on client collaboration, employee development, and project and operations execution.
- Project Management
- Strategic Planning
- Operations Management
- Vendor Management
- Staff Management
- Process Improvement
- Organizational Development
- Application Development
- Regulated Industry Implementations

**Key Responsibilities**

- The IT Program Manager should have advanced expertise in one or more of the following areas:

- VEEVA CRM and VEEVA CRM Vault, with an emphasis on Healthcare Solutions
- Salesforce CRM, with an emphasis on Healthcare or Life Sciences Solutions
- They should also have broad expertise in:

- Integration solutions
- Global Data Warehouse solutions
- Master Data Management (MDM) solutions
- Experience in the following areas would be advantageous:

- IQVIA software, used to accelerate innovation in healthcare, improve patient outcomes, and drive smarter healthcare solutions globally.
- Accurytics software, specializing in advanced analytics for the healthcare sector, helping organizations become analytics-driven by leveraging data to gain meaningful insights and competitive advantages.

**Core Job Responsibilities**

- Establish project goals and business cases with Strategic Business and IT management.
- Plan, manage, and oversee scope, timeline, resources, and budget for large-scale, global projects.
- Coordinate interrelated IT project activities within resource constraints and changing priorities.
- Drive all aspects of program and project management, including initiation, planning, execution, control, and closure.
- Assess and manage changes to scope, issues, and risks, working with senior management to resolve them.
- Measure project performance against the original plan and budget.
- Lead project teams in developing and delivering program plans, ensuring resources are obtained and activities are performed.
- Communicate project progress through reports, providing timely and accurate status updates and decision support information.
- Coordinate resources to address program and business needs through proactive priority management.
- Lead workshops to gather requirements and create visual process flows.
- Participate in pre-program activities and provide demos/proposals to clients.
- Lead project meetings and act as an escalation point for risks and issues.
- Bridge the gap between technical and functional teams to drive successful implementations.
- Travel is approximately 10% of the time for project needs, including some international travel.
- Manage, motivate, and mentor cross-functional and enterprise project teams.
- Ensure compliance with Corporate and Divisional Policies and procedures, including information security and IT controls.

**Preferred Skills & Experience**

- Bachelor’s degree
- 7+ years of experience in project management, business systems analysis, software development, deployment, or operations,
- Ability to understand business requirements and convert them into a scalable solution design.
- Strong presentation, written, and verbal communication skills.
- Ability to balance multiple projects simultaneously; workload will be a blend of small, medium, and large implementation projects.

**AboutCognizant**:
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