IT Helpdesk

3 days ago

Kuala Lumpur, Malaysia GENO Full time

Position : IT Helpdesk (System Administrator)

Basic Salary : RM 2,800 - RM 3,400 + Allowances

Location : Bangsar South

Working Day : Mon - Fri

Working Hours : 9am - 6pm

**Job Scope**
- You will be interacting with customers, responding to their needs.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- You will follow up and make scheduled call backs to customers where necessary.

**Job Qualifications**:

- Min 1 years in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues
- Fresh graduate are encouraged to apply

**Salary**: RM2,800.00 - RM3,400.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

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