Branch Supervisor

WE ARE HIRING

BRANCH SUPERVISOR- GERIK, PERAK

Operation
- To carry out day to day operations and improve retail’s performance in term of sales revenue, collection, cost control, customer’s awareness and staff development
- To lead & manage retail operation functions and performances; involving duties in shop assistant, opening and closing of shop, cash handling of daily sales, merchandising restocking, administration, and stock receipt reports as well in sales reports
- Assist in controlling outlet’s operating expenses and billings
- Communicate and coordinate with other departments and PICs in ensuring the smooth execution and high level of quality for all operation activities of outlet
- Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets and reports to relevant person in charge
- Ensure & improve staff performance & productivity

Sales and Marketing
- Assist in monitoring outlet’s sales performance and drive the team to achieve the sales target
- Ensure pricing and display of merchandise items are correctly label and up to
- Carry out sales activity, experience in sales is an added advantage.

Inventory
- Monitor and handling of housekeeping and the ordering process of retail’s stocks
- Planning, coordination, recording and process control of incoming & outgoing stock; including preparation of stock report, stock conditions and expiry details

Talent Acquisition & Management
- Ensure sufficient manpower for retail by working actively alongside with HR on recruitment
- Scheduling and planning for sufficient manpower for daily operation
- Oversee the staff’s activities and work performance within their assigned area
- Assist in providing on-the job training for new and existing staff as required

Administration & Ad-hoc
- Ensure compliance with Company’s policies and operational guidelines
- Report to Management on progress and issues
- To ensure good housekeeping, cleanliness, tidiness and effective display of merchandise and outlet as a whole

Customer Service
- Ensure high levels of customer satisfaction through excellent services; mastering product knowledge; actively involved in handling customer’s enquiries, complaints and issues
- Provide solution to customers

Ad-Hoc Task
- Participate in any ad-hoc projects/tasks as assigned by the management

QUALIFICATIONS
- Diploma/Bachelor's degree in Business, Retail Management, or a related field.
- At least 1 Years of working experience in the related field is required for the positions. Proven experience in retail sales and operations, with a focus on achieving sales targets and maximizing profitability.
- Required language(s): Bahasa Malaysia. Mandarin speaker will be added advantage.
- Strong leadership, communication, and interpersonal skills.
- Analytical mindset with proficiency in data analysis and reporting.
- Willing to works 6 days per weeks (Monday to Saturday 10AM-7PM)
- Possess own transport and willing to travel

Pay: RM2,000.00 - RM5,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental Pay:

- Commission pay
- Performance bonus