Sales Coordinator

17 hours ago

Cheras, Malaysia UOA Hospitality Full time

We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support and contribute to the achievement of sales targets by supporting Sales Representatives, coordinating sales activities, and maintaining good customer relationships.

To be a successful Sales Coordinator, you should have excellent organizational, administrative, and problem-solving skills. You should also possess strong communication, interpersonal, and customer service skills.

THE JOBSCOPE
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information
- Handle the processing of all inquiries with accuracy and timeliness
- Monitor the team’s progress, identify shortcomings and propose improvements
- Assist in the preparation and organizing of promotional material or events
- Respond to all inquiries regarding accommodation/conference/catering space availability in a professional manner.
- Prepare necessary correspondence as requested by Managers. Handle filing, banquet event orders, rooming list and miscellaneous requests as required by Superior.
- Confirm and follow up on all function details with Clients. Meet and Greet Clients at start of event.
- Ensure that terms stipulated in contracts are met to ensure guest satisfaction and maximize profits for food & beverage. Particularly deadlines.
- Ensure that all function requirements are stated clearly in the event orders. Timely distribution of event orders and Change logs.
- Updating actual revenue figures in the system within 12 hours of event.
- Adherence to processes in place at all time
- Any other duties and responsibility as needed and when required by the department.

**REQUIREMENTS**:

- Experience as a sales coordinator or in other administrative positions will be considered a plus;
- Experience in a hotel industry preferred.
- Good administrative, organizational, and problem-solving skills.
- Computer literacy
- Proficient with Microsoft Office
- Able to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need
- Able to convey information and ideas clearly
- Work well in stressful high pressure situations, maintain composure and objectivity under pressure.
- Excellent communication, sales, and customer service skills.
- Good administrative, organizational, and problem-solving skills.
- The ability to multitask, work in a fast-paced environment, and meet deadlines.
- Current knowledge of industry trends and regulations.
- A team player with high level of dedication

QUALIFICATIONS
- Diploma in business administration or relevant field
- Only for Malaysian Citizen

**Job Types**: Full-time, Permanent

**Benefits**:

- Free parking
- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development

**Education**:

- Diploma/Advanced Diploma (preferred)

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