Area Visual Manager

Company Description
**H&M is on a journey to becoming the leading destination for style, creativity and culture. We want to enable, empower and engage teams while building on our passion for being the truly customer-centric company we are. On this journey we want to encourage our teams to learn and grow meaningfully, unleashing their full potential - fulfilling our Employee Value Proposition (EVP), we are a place of possibilities and where you can Be Yourself & More**

**Job Description**:
**You are responsible for reaching the Sales and Profit goals in your countries by setting a plan to deliver a Great Customer Experience in line with global brand expectations. You ensure your Areas have Great Visual Teams by actively working with succession planning, talent and leadership development, and structured performance review based on results, values and leadership. You work in an inclusive way that empower and enable teams to unleash their full potential.**

**_ Key responsibilities:_**
You are responsible for reaching the Sales and Profit goals in your countries by delivering great and locally relevant customer experience through meaningful collaboration with respective sales, area and store teams.
- Contribute to the setting, implementation and follow up of visuals goals, in order to deliver a great customer experience through visual presentation.
- You regularly communicate status of the visual level in your area and take actions accordingly together with your area and store team through frequent coaching and feedbacks.
- Together with your support office visual function set goals and strategy in line with visual expectations, local commercial plan and customer expectations.
- Ensure that you are up-to-date and understand current fashion trends, visual guidelines, styling techniques and competitor landscape so you can anticipate customer needs and opportunities for your concept.
- Share, inspire and educate your area and store teams on the seasonal fashion information delivered through kick offs, meetings and store visits.
- Inspire, motivate and support the area and store teams with the implementation of visual routines (sample picking, planning) and training, to create clear garment presentation throughout the store.

You ensure you have Great Visual Teams and improve their performances. You ensure we empower and offer fair opportunity to all team members in writing their career journeys and unleashing full talent potential.
- Contribute to the evaluation, development and mapping of the VMMs and VMs according to their contribution towards visual goals.
- Together with Support Office Visual and area team, identify and build strong visual talent pipeline through regular store visits and feedback.
- Support Store Managers to set and follow up on development plans for VMMs and VMs.
- Contribute to VMM’s and VM’s yearly dialogue with constructive feedback to Store Managers.
- Support, deliver and follow-up on quality visual trainings according to global expectations.

**Qualifications**:
**Being part of this journey means there is not one clear path. We ask of you to be open to change and take part in creating an organization for the future. This is an opportunity for open minded team players that by being curious, innovative and forward-thinking want to change our business and the whole industry. We ask you to be yourself, drive results, work towards goals and go for it with everything you’ve got.**

**_ Besides your personality we see that:_**
- You have working experience in formal leadership, operational and strategic roles withing the Visual Merchandising scene.
- Strong fashion sense, keen interest and passion in customer service and fashion retail.
- Exceptional knowledge on consumer trend, fashion needs of local customer and track record in implementing successful sales driving initiatives.
- Effective and charismatic communicator that can communicate in a convincing and inspiring way.
- Motivated individual who is not afraid to take initiative and make decision under mínimal guidance.

Additional Information

This position is based Malaysia Area Office and will report to Area Manager.