Waiter /waitress

1 week ago

Puchong, Malaysia Alpha Bravo Resources Full time

To greet and escort customers to their tables.
- To present menu and provide detailed information when asked (e.g. about portions, ingredients, or potential food allergies).
- To prepare tables by setting up linens, silverware and glasses.
- To inform customers about the day’s specials.
- To offer menu recommendations upon request.
- To up-sell additional products when appropriate.
- To communicate order details to the Kitchen Staff
- To serve food and drink orders.
- To check dishes and kitchenware for cleanliness and presentation and report any problems.
- To arrange table settings and maintain a tidy dining area.
- To deliver checks and collect bill payments.
- To carry dirty plates, glasses and silverware to kitchen for cleaning.
- To follow all relevant health department regulations.
- To provide excellent customer service to guests.
- To consistently offer professional, friendly, and engaging service.
- To check dishes and kitchenware for cleanliness and presentation and report any problems.
- To provide excellent customer service to guests on menu items in an informative and helpful way.
- To follow bespoke hotel polices, procedures and services standards.
- To have full knowledge of beverage lists and promotions.
- To have full knowledge of all menu items, garnishes, contents, and preparation methods.
- To follow all safety and sanitation policies when handling food and beverage.

Alpha Bravo Resources Sdn Bhd involved in Hotel and Property Management Business
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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