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E-commerce & Social Media Marketing

2 weeks ago

Bayan Lepas, Malaysia Yew Chian Haw (M) Sdn Bhd Full time

(E-commerce)
- Perform follow up calls and message to clients
- Ensure the processes are smooth and generate new ideas in improving customer service level
- Ensure customer satisfaction throughout the customer experience
- Maintain and achieved KPI
- Monitor and Track the process efficiency

**Requirements**:

- Able to work in rotational shifts ( 9 hours per shift with 1 hour break ) - required to work during weekend based on schedule assigned
- **Language Required : Mandarin, English and Malay**:

- **Fluent verbal and written communication skills**:
**Job Types**: Full-time, Internship
Contract length: 12 months

Pay: RM1,500.00 - RM3,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Attendance bonus
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Work Location: In person