Technical Support Executive

3 days ago

Damansara, Malaysia Mynews Retail Sdn Bhd Full time

**Job Purpose**:
**Job Responsibilities & Accountabilities**:

- Responsible, for installation and maintenance of all IT Hardware, infrastructure, and services.
- Oversees, network/server/workstation maintenance and troubleshooting, budgetary control, problem resolution, and information security.
- Monitor computer networks for security issues.
- Investigate security breaches and other cybersecurity incidents.
- Install security measures and operate software to protect systems.
- Work with the security team to perform tests and uncover network vulnerabilities.
- Fix detected vulnerabilities to maintain a high-security standard.
- Develop company-wide best practices for IT security.
- Perform penetration testing.
- Develop positive relationship with vendor and ensure solutions applied are within company’s direction.
- Review diagnostics and assess the functionality and efficiency of systems
- Responsible administering disaster plans that will keep the company functional.
- Determine rationale and methods for upgrading company network software programs each time an update is released.
- Monitor changing network technology and deliver a technology update to the executive team each quarter.
- Coordinate team to ensure task schedule are on track with regular updates.
- Experience with Firewall Palo Alto, SonicWALL, Cisco meraki, Server and other network security devices.
- Experience with administration in Server virtualization technology, on
- Responsible, installation and maintenance of all IT Hardware, infrastructure, and services.
- Oversees, network/server/workstation maintenance and troubleshooting, budgetary control, problem resolution, and information security.
- Develop positive relationship with vendor and ensure solutions applied are within company’s direction.
- Review diagnostics and assess the functionality and efficiency of systems
- Responsible administering disaster plans that will keep the company functional.
- Determine rationale and methods for upgrading company network software programs each time an update is released.
- Monitor changing network technology and deliver a technology update to the executive team each quarter
- Coordinate team to ensure task schedules are on track with regular updates.

**Requirements**:
**Good to have**:Learning attitude
- Comprehensive understanding of network architecture and client/server technology
- Experience with Firewall management.
- Server and other network security devices.
- Hands-on experience with Windows Server 2012 onward operating systems, patching, backup/restore, monitoring and other management/administration Software and components.
- Hands-on experience with Microsoft Active Directory and windows clustering technologies
- Hands-on experience working with SAN/NAS storage sub-systems.
- Experience on SQL databases management such as backup, recovery, and maintenance.
- Has 2+ years of experience in, network topology & security and retail equipment’s.

Pay: From RM2,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

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