Vice President, Global Quality

2 weeks ago

Perai, Malaysia TG Human Resource Services Sdn. Bhd. Full time

Lead global quality - be a change agent
- Create and communicate an overall vision for quality within the company, setting goals and objectives to create alignment across the company
- Own the company wide quality assurance program that includes quality management system, supplier quality management, customer quality and factory quality.
- Standardize our quality system and control to project a one company image
- Sharing of best practices and lessons learnt across the company
- Nurture and instill a can-do, proactive approach quality mindset and philosophy across the company
- Accountable for implementing and maintaining consistent global quality metrics and improvement goals
- Measure, report, and drive breakthrough performance in all critical quality metrics
- Setup and drive **COPQ (Cost of Poor Quality)**:

- Maintain an effective Failure Analysis
- Laboratory to facilitate expeditious and high quality failure analysis in support of engineering and operations
- Drive product complaint investigations and root cause analyses to ensure feedback loop is complete to avoid same issues in the future
- Effectively communicate and share 8D to the customer.
- Develop, implement, and maintain training that improves product and business process quality and reliability
- Manage, train, and continuously develop the QA team at all sites, and promote an open and collaborative cross-functional culture
- Assist in new product development to establish quality standards, customer defined quality, supplier base and manufacturing capabilities are established prior to initial production
- Oversee compliance auditing program to fulfill regulatory requirements

**Requirement**:

- At least Bachelor’s degree in Engineering or related discipline
- Min **15 years’ experience**in **electronics manufacturing** with a mix of operations, quality, and R&D background in sizeable factories (At least 2,000++ employees)
- Focus on formulating effective solutions to problems logically and rallying team to execute to completion
- **Well verse in statistical tools such as Six Sigma’s DMAIC tool kits**:

- Good understand of lean manufacturing concepts and tools.
- Demonstrate ability to successfully lead multi-disciplinary project teams.
- Ability to work effectively with employees at all levels of the organization and with customers, suppliers and third party certification agencies
- Fluency in **English, Cantonese, and Mandarin**as this role is managing a global team
- Willing to work in Perai, Penang

**Job Types**: Full-time, Permanent

Pay: RM18,000.00 - RM30,000.00 per month

Work Location: In person

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