Retail Sales Executive

2 days ago


Kuala Lumpur, Malaysia Intelek Talent Solutions Sdn Bhd Full time

**Position**:Retail Sales Executive (KL / Selangor)
**Tenure**:12-Months Contract (Renewable based on Performance)
**Salary**:RM 3,000 + Allowances + Commission
**Locations**:Shah Alam, Setapak, Putrajaya, KLCC

**Job Descriptions**:

- Diligently promote Self-Serve apps and portals to customers and explain the services available.
- Manage in-store customer experience by creating a conducive customer journey, understanding crowd patterns, and executing top-notch customer experience.
- Takes ownership and attend to all types of inquiry & complaint related to Unifi Product & Services, monitor & tracking until resolved and closed.
- Create & monitor all transaction status on daily basis.
- Maintain a positive attitude and calmly respond to customers’ complaints.
- Ensure seamless operations in terms of cash, inventory, floor, and in-store merchandising management
- Adhere to TM Standard Operating Procedures, guidelines, and processes to ensure excellent customer service and outlet efficiency are achieved.

**Job Requirements**:

- SPM / Diploma / Degree in Sales & Marketing or any equivalent.
- At least 2 years of related working experience in Retail/Telco is required.
- Excellent command of Bahasa Malaysia and English, both written & spoken.
- Experienced in managing digital gadgets/telco-related & smart appliances/products
- MUST be willing to work under retail working hours and on public holidays.
- MUST be fully vaccinated.

Only shortlisted applicants will be notified.

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM3,000.00 - RM4,200.00 per month

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Supplemental pay types:

- Commission pay
- Overtime pay



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