Salesforce Developer

7 days ago

Kuala Lumpur, Malaysia Encora Full time

Salesforce Developer

Important Information

Location: Kuala Lumpur

Experience: 5 years+

Job Mode: Contract

Work Mode: On-site

**Responsibilities**:
Technical Solution Design:

- Work closely with stakeholders to understand objectives and requirements.
- Design and develop technical solutions, ensuring alignment with best practices and business goals.

Integration and Data Synchronization:

- Developing in Apex, Lightning Web Components, Lightning Design System, and other technologies to build customised solutions.
- Configure and manage REST and SOAP API integrations between SFFSC, SFMC, and other systems.
- Ensure adherence to encryption protocols and data best practices to safeguard customer information.

Campaign Targeting and Segmentation:

- Develop custom SQL queries in SFMC to extract, transform, and load data for extraction and targeted marketing campaigns.
- Ensure adherence to encryption protocols and data best practices to safeguard customer information.

SFMC Content Customisation and Personalisation:

- Implement advanced scripting for dynamic content, personalized recommendations, and interactive elements.
- Perform advanced Cloud Page setup using JavaScript to enhance user interactivity and engagement.

Technical Support and Troubleshooting:

- Providing technical support for SFFSC and SFMC, ensuring the smooth operation of the platform and addressing any issues or discrepancies.
- Troubleshoot and resolve technical challenges to ensure campaign success.

Qualifications:

- At least 5 years of hands-on experience in development on Salesforce Financial Service
- Cloud and Salesforce Marketing Cloud Developer
- Proficiency in writing Apex classes and triggers.
- Proficiency in AMPscript, HTML/CSS and SSJS for advanced customisation and personalisation.
- Proficiency in SQL for data extraction and segmentation tasks
- Experience with SOAP and REST APIs, JSON, data extensions, encryption methods, and integration patterns.
- Certified Salesforce Certified Service Cloud Consultant or Salesforce Certified Administrator.
- Technical expertise in Automation Studio, Content Builder, and Contact Builder.
- Be able to understand ETL and data migration best practices.
- Knowledge of additional products such as Salesforce Financial Service Cloud, MC
- Personalisation (Interaction Studio), MC Data Cloud is a plus.
- Demonstrated ability to multitask, prioritise, and manage time effectively.
- Excellent problem-solving skills and ability to work collaboratively in a fast-paced environment.
- Strong communication skills to articulate technical solutions to non-technical stakeholders.
- Detail-oriented with a commitment to delivering high-quality solutions.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

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