Trainer (Kl / Kota Kinabalu)

1 day ago

Kuala Lumpur, Malaysia Coway (Malaysia) Sdn Bhd Full time

Researches training contents, methods, and develops relevant training programs for our organizations (salesperson, service personnel and technician).
- Identifies and understands the organization training needs according to evaluation, organization monthly result and direction from the company.
- Collects case studies from organization and transfer it to different training style and sharing to organization.
- Works closely with related departments and specialists to learn their skills and knowledge for training development and material improvement.
- Work with organization to schedule trainings and acts as a consultant to them.
- Organize and conduct trainings with company HQ and organizations (salesperson, service personnel and technician).
- Monitors the training processes through the feedback of other trainers and analyzes training effectiveness to adopt different delivery method, such as visual, activity, facilitator and etc.
- Coordinate and monitor enrolment, schedules, budgets and equipment.
- Maintains database of all training materials, training facilities and creates an effective training environment.
- Seniors will need to organize and conduct manager trainings to build their ability and competency.

**; Requirements**:
- Minimum Diploma or Bachelor’s degree in any related field.
- Minimum 2 years of experience in training / learning and development. Fresh graduates are encouraged to apply.
- Senior position requires 5 years of experience in training sector, with 3 years of experience handling a team.
- Technical Trainer requires : - Preferably background in mechanical/electrical engineering or air-conditioning.
- Service Trainer requires : - (a) Customer service background, at least 2-5 years of experience in Airline and Hotel line (b) Knowledge in personal image and etiquette, customer service and recovery.
- Requires to be outstation often.
- Required skills: learning and development, business acumen, data collection, communication and interpersonal skills, public speaking, Microsoft Office.
- Junior and Senior positions are available.
- Trainer positions are available within the Central Region (Damansara) and East Malaysia (Kota Kinabalu) of Malaysia.

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