Housekeeping -> Housekeeping Supervisor
2 weeks ago
Responsible for the smooth operation of the floor assigned.
- Check staff schedule for staff on duty and check all attendance.
- Check and ensured staff personal grooming and fitness are up to company standard.
- Daily allocation of rooms and deep cleaning tasks to team members.
- Responsible for the cleanliness of guest rooms, corridors for all of the floor including public area pool area.
- To monitor public area staffs.
- Ensure all recorded dispatches floor master keys to maids concerned.
- Check occupied rooms occasionally and vacant room every morning. Make discrepancy Report to housekeeper on any vacant room found used.
- Check all rooms that has just been cleaned by maids and released for sale.
- Check by providing special attention to rooms blocked for VIPs before arrival of guests.
- Ensure there are adequate supplies for the smooth running of the Department.
- Check all equipment's are in a good working order.
- Submit maintenance work orders for those needing work done and then inspect the job done.
- Record any missing items and discrepancies in rooms.
- Arrange special cleaning like spring cleaning, window cleaning when occupancy is low.
- Completes and dispatches the housekeeping occupancy and status report at end of the shift/day.
- To organize immediately the guest needs under intimation to Executive Housekeeper.
- Assist in inventory stock taking at end of every month.
- Record any Lost & Found items found in rooms or public areas.
- Train new staff and re-train the old one if necessary.
- Assist with the duties of Chambermaids during busy period.
- Check to see that Pest Control Service is carried out accordingly and appropriately.
- Report to Housekeeper or Assistant Housekeeper on any irregularities observed during the course of work.
- Check all assigned are at close of day making sure all equipment’s, keys and supplies are stored and locked properly.
- Handles guest’s complaints tactfully.
- To perform any additional duties as and when requested by the Management.
Pay: RM1,800.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Parental leave
Work Location: In person
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