Sales Advisor
2 days ago
**Key Responsibilities**:
**1. Vehicle Sales**:
- Promote and sell a range of Toyota vehicles to prospective customers.
- Work proactively to meet or exceed the monthly and annual sales targets set by UMW Toyota Motor.
- Provide detailed information and advice on Toyota vehicle features, benefits, and pricing.
**2. Customer Database Development**:
- Identify and approach new sales prospects through cold calling, networking, referrals, and digital platforms.
- Build and maintain a comprehensive customer database to support ongoing sales efforts and future marketing initiatives.
**3. Loan and Financing Assistance**:
- Liaise with financial institutions to ensure efficient and timely loan approvals.
**4. Trade-In Services**:
- Assist customers interested in selling or trading in their existing vehicles.
- Coordinate vehicle inspections and provide fair trade-in evaluations in line with market value.
**5. Demo Vehicle Management**:
- Ensure demo cars are always well-maintained, clean, and presentable for test drives and marketing events.
- Coordinate regular servicing and inspections to maintain demo fleet readiness.
**6. Event Participation**:
- Actively participate in roadshows, exhibitions, and showroom events organized by the company.
- Represent the brand professionally and engage effectively with event attendees to generate sales leads.
**7. Customer Engagement and Service**:
- Maintain a positive, courteous, and helpful attitude at all times—both in the showroom and during field activities.
- Deliver outstanding pre
- and post-sales service to ensure long-term customer satisfaction and loyalty.
**8. Follow-Up and After-Sales Support**:
- Conduct regular follow-ups with customers to provide updates on vehicle delivery, service appointments, or promotions.
- Address customer concerns promptly and ensure a seamless after-sales experience.
**9. Ad-Hoc Duties**:
- Undertake any other assignments as required.
- Perform additional duties assigned by superiors when necessary.
**Qualifications for Sales Advisor**
- Minimum SPM OR equivalent related experience.
- Compulsory to have D class of driving license and possess own transport.
- Fluent in English/Malay (writing & communication).
- Driven personality preferred.
- Must be hands on, details oriented and dedicated.
- Independent and able to work under pressure and multitasking environment.
- Ability to interact with all levels of people to address arising issues.
- Responsible, meticulous and possess good working attitude.
- Good TikTok knowledge and content creation skills.
**Job Types**: Full-time, Permanent
Pay: RM1,700.00 - RM2,000.00 per month
**Benefits**:
- Additional leave
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
**Education**:
- STM/STPM (required)
Work Location: In person
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