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E Commerce Assistant

3 weeks ago

Subang Jaya, Malaysia You Pharmacy Sdn Bhd Full time

**You Pharmacy Sdn Bhd **is your friendly neighborhood healthcare provider that satisfies all your healthcare needs. The company is growing and expanding. We are looking for passionate individuals with positive attitudes to serve and become the most reliable health partners for our customers. Unleash the potential in you and join our growing team today

**Responsibilities of E commerce Assistant**
- Monitor, manage and updating product listings, inventory updates and etc. at Lazada, Shopee and website.
- Print, pack and arrange products for packing
- Liaise and handle stocks and sales for physical and online stores
- Analyze data on behaviours and understand preferences of consumers and customers, generate sales reports
- Ensuring all product details are mentioned correctly
- Assist Marketing and E-Commerce Manager in packing and arrange for shipments
- Ensure hassle-free consumer shopping experience - resolve issues whenever issues arise
- Check and validate payments from online platform and stores
- Ensure website changes/updates are rolled out on time
- Check and validate customers’ reviews
- Forecast sales and estimate stock requirements
- Identify online business opportunities
- Integrate and collaborate with physical stores to ensure sufficient stocks and use of social media for promotional campaigns
- Handle, manage and pack stocks for online orders
- Activities crisis management like handling customers’ inquiries and complaints
- Monitor online activities
- Identify and resolve customer queries and project roadblocks

**Requirements**:

- **Able to print, pack and arrange products and stocks**:

- Detail-oriented and consumer-centric in solving problem
- Excellent organizational, time management, communication and problem solving skills
- Able to handle stress and strict deadlines
- Highly motivated and holding a positive attitude

**Salary**: RM1,800.00 - RM2,500.00 per month

Schedule:

- Rotational shift