Restaurant Receptionist

**Managing reservation**handling reservations and managing the waitlist.
- **Greeting guests** as they enter, arrange table list and put them on waiting list as necessary.
- **Providing menu** to guest and answering any initial questions.
- **Assigning guests to tables** while keeping table rotation in mind so that servers receive the right number of customers.
- **Answering phone**calls for reservations, inquiries and promote special dish to the guests, need to reply message when necessary.
- **Maintaining cleanliness**ensuring the entrance, hostess stand and waiting areas are clean and organized.
- **Monitoring dining room**to keep track of table turnover and updating reservation system.
- **Build relation with guests** to ensure they’re happy with food and service.
- **Handling complaints** and helping to resolve them in a professional manner.
- **Coordination with colleague**communicate guest need and preferences.
- **Assist with special request** acknowledge of menu, accommodating special request and ensuring guest satisfaction.
- **Providing great customer service** offering information about the menu, specials, and restaurant policies.
- **Fare welling guest**as they leave and invite them to return.

**Qualifications**:

- Experience for 2-3 years in the F&B line
- Diploma in Hospitality
- Language proficiency:

- English
- Malay

Pay: RM2,600.00 - RM3,000.00 per month

**Benefits**:

- Maternity leave
- Meal provided

Schedule:

- Monday to Friday

Supplemental Pay:

- Commission pay