Restaurant Supervisor

1 week ago

Kuala Lumpur, Malaysia THE HOUSE OF TASTE SDN BHD Full time

**Job Summary**

**Key Responsibilities**

**Operational Excellence**
- Supervise daily front-of-house operations, ensuring seamless service delivery and adherence to company standards.
- Coordinate with kitchen and service teams to ensure timely and accurate order fulfillment.
- Manage opening and closing procedures, ensuring all tasks are completed efficiently.

**VIP Dining Services**
- Oversee and personally manage VIP dining experiences, ensuring personalized and high-quality service.
- Ensure the dining environment meets the highest standards of cleanliness, ambiance, and presentation.

**Team Leadership**
- Lead, train, and motivate service staff to deliver exceptional customer service.
- Conduct regular briefings to update staff on menu changes, service protocols, and client preferences.
- Manage staff scheduling, ensuring adequate coverage during peak hours and special events.

**Client Relations**
- Serve as the primary point of contact for clients, addressing inquiries, feedback, and concerns promptly.

**Compliance and Safety**
- Ensure all operations comply with health and safety regulations, including food handling and sanitation standards.
- Conduct regular inspections to maintain a safe and hygienic dining environment.
- Implement corrective actions promptly in response to any identified issues or non-compliance.

**Requirements**:

- Proven experience as a Restaurant Supervisor or similar role within the food and beverage industry, preferably in contract catering or VIP dining services.
- Fluency in Chinese, both written and spoken, is essential.
- Strong leadership and interpersonal skills, with the ability to manage and motivate a diverse team.
- Excellent organizational and multitasking abilities, with a keen attention to detail.
- Diploma or degree in Hospitality Management, Business Administration, or a related field is preferred

**Working Day**:

- Monday to Friday, 9am to 7:30pm
- Alternate Saturday overtime, 10:30am to 2pm
- Off on alternate Saturdays, as well as Sundays and Public Holidays.

Work Location:

- Kuala Lumpur

Salary Range:
Eligibility:

- This position is for Malaysian or Malaysian PR only

Pay: RM3,800.00 - RM5,000.00 per month

**Benefits**:

- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Overtime pay
- Performance bonus
- Tips
- Yearly bonus

Work Location: In person

Application Deadline: 07/15/2025
Expected Start Date: 07/15/2025

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