Delivery Coordinator Officer

We are looking for a: DELIVERY COORDINATOR OFFICER at SELANGOR HALAL HUB PULAU INDAH INDUSTRIAL PARK SE, LOT 57 JALAN SUNGAI PINANG 4 3KS11 PORT KLANG, 42920 Malaysia Permanent contract Work in your element At Oleon, we bring you natural chemistry. Ambitious, with both feet on the ground. That's who we are and that's how we will continue to grow. Our specialty lies in converting natural fats and oils into a wide range of oleochemical products. We offer them in a large variety of markets such as: cosmetics, nutrition, crop protection, industrial ingredients, lubricants, oilfield, coatings, detergents, and many more. Oleon has over 1,000 employees worldwide in 10 different countries. Enthusiastic people who are completely in their element here at Oleon are more than welcome to join our team. We are looking for a Delivery Coordinator Officer to further strengthen our Supply Chain department. As a Delivery Coordinator Officer, you will play an important role in) follow up customer orders and availability of ordered products and coordinate transport towards customers, according to established processes, procedures, practices and/or work instructions, in order to ensure products are delivered on time and according to product and quality specifications. Some of your main duties & responsibilities: - Follows up the order book and doublechecks availability of ordered products and possible delivery dates with Planners, taking into account priorities set by (Marketing & Sales) & customer - To coordinate with transporters, forwarders and agents to ensure all deliveries are dispatched timely and efficiently - Following country-specific, governmental or product-specific requirements, prepares and processes documents, declarations, licenses or certificates for the exporting of goods and provides the necessary documents / declarations / licenses / certificates to carriers - Answers informative and general questions from Commercial Operations, carriers or other stakeholders concerning specific transports and/or open Delivery Operations issues - Prepares, arranges and ensures delivery of commercial samples to customers, following standard Delivery Operations processes within the team - To provide after sales service such as communication with customers - To provide the back-up support for others customer service in terms of documentation and etc - Maintain documents archive and classification - To fulfill any other tasks as and when assigned by superior You'll succeed if: - You have at least Diploma or Bachelor's Degree, Post Graduate Diploma, Professional Degree in logistic / transportation or equivalent - You have at least 2 year(s) of working experience as customer service in a chemical or oleochemical industries is required for this position - You have good communication and written skills in English and Bahasa Malaysia - You have good planning, organizing and problem solving skills - You have knowledge of customs clearance, valuation and classification of import and export will be an added advantage - You have possess high sense of responsibilities and able to work on own initiative - You are customer-focused (in order to meet the needs of each customer) - You are detail-oriented (in order to produce accurate materials) - You are a team player (in order to work well with other members of the team) - You are willing to work at Pulau Indah, Port Klang **_Next to your skills, it is your drive and motivation that will make all the difference_** **Your benefits**: You will join a company with ambitious goals and a welcoming atmosphere. Both your personal development and work-life balance are equally important to us. You can expect an attractive salary and pension scheme, along with impressive range of numerous benefits with a solid medical insurance health plan that you can rely on. Oleon is dedicated to fostering an inclusive environment that embraces all forms of diversity. We ensure equal opportunities in our recruitment and integration processes and ensure that you can be yourself in our professional environment. ********** - Oleon is a business unit of Avril, the industrial and financial leader in the French vegetable oil and protein sector. _ - Avril is present in consumer food, animal nutrition and expertise, renewable energy and chemistry, with a recorded revenue of 7,7 billion euro across 18 countries in 2024. The Group focuses its growth on a unique value-sharing model._ - Avril and its 8,400 employees, driven by its purpose, "Serving the Earth", are committed to addressing climate change and population growth challenges. _ - Joining Avril means choosing to work in a company that harmoniously brings together performance and responsibility, innovation and humbleness, the group and individuals. _Avril: there is another way._