Workday Business Analyst

1 week ago

Kuala Lumpur, Malaysia Tencent Full time

Responsibilities:
Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world. Founded in 1998 with its headquarters in Shenzhen China, our guiding principle is to use technology for good.

We are not only a major video game publisher in the world, we also produce other high-quality digital content, enriching interactive entertainment experiences for people around the globe. We offer a range of services such as cloud computing, advertising, FinTech, and other enterprise services to support our clients' digital transformation and business growth.

Tencent Overseas IT is committed to accelerating Tencent's international business growth and enabling its success through the deployment of cutting-edge technology platforms in IT services, cloud, security, and devops. As leaders in IT technology, we are responsible for defining and executing on Tencent's Overseas IT strategy, architecture, and roadmap. Our primary focus is to deliver exceptional value to satisfy the diverse needs of our internal and external customers, while striving to build a world-class global IT team.

As a Workday Business Analyst, you will play a crucial role in optimizing our Workday HCM suite. Your expertise in Workday configuration and your deep understanding of HR processes will drive improvements and efficiencies across the organization. You will be the go-to expert for all things related to Workday HCM, Recruiting, and Compensation modules, providing strategic insights and solutions to complex challenges.
- Provide expert support for existing system features, ensuring optimal performance and user satisfaction.
- Troubleshoot and resolve complex production issues in a timely and effective manner.
- Support Workday HCM, Recruiting, and other modules configuration, administration, and ongoing support.
- Analyze business requirements, design, and implement solutions within Workday.
- Collaborate with HR and IT teams to ensure seamless integration and alignment with internal systems and processes.
- Conduct regular system audits, prepare for Workday updates, and maintain system stability.
- Develop and maintain detailed documentation on system configurations, processes, and troubleshooting guides.
- Train and support Workday users across the organization, enhancing user experience and system adoption.
- Stay updated on new Workday features and functionalities, recommending improvements to enhance system efficiency.

Requirements:

- Bachelor’s degree in Human Resources, Business Administration, Information Technology, or a related field.
- Minimum of 5 years of hands-on experience in Workday configuration, particularly in HCM and Recruiting modules.
- Proven track record in supporting and troubleshooting Workday systems.
- Strong analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions.
- Excellent communication and interpersonal skills, fluent in both spoken and written English and Chinese.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Knowledge of HR processes and regulations.
- Workday certification is a plus.
- Knowledge of Workday Finance module is a plus, but not required.

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