Customer Service Executive

**1. Inventory Management**
- 1.1 To generate monthly Inventory Status Report after ATS Monthly Closing. To analyze and propose quantity to purchase to management, in consideration of healthy inventory level
- 1.2 To perform Purchase Requisition on a monthly basis for 2 Wheeler products. 4 Wheeler products, packaging material, and other indirect material
- 1.3 To analyze on warehouse inventory movement, incoming shipment estimated date, manage Open Purchase Requisition status with the Procurement Department
- 1.4 To perform the SAP system, maintenance by fill up the Item Master Maintenance Form, if any change is required
- 1.5 To prepare Delivery Instructions to planners not later than 3rd week of the month, and to monitor the output on a daily basis

**2. Product Costing, Sourcing and Product Development**
- 2.1 To work with Business Development on New Product Development required to increase sales of ATS
- 2.2 To perform product sourcing, request quotation from supplier, product costing, and monitor on the product development progress to ensure all the development being monitored and according to development schedule
- 2.3 To perform Part Price Change Approval Form (PPCA) if any, and ensure SAP price being updated on a yearly basis
- 2.4 To perform Selling Price Approval Form (SPEF) if any, especially on new product pricing, and ensure SAP price being updated on yearly basis

**3. Distribution, Shipment and Warehousing**
- 3.1 To generate picking slip for Picking and Packing and pass to warehouse personal. To ensure all picking list being done prior to transporter collection
- 3.2 To fill up gate pass form for approval, when there is any outgoing goods to customer/delivery. To ensure all gate pass documentation are updated on daily basis
- 3.3 To perform Sales Allocation for 2W and 4W customer, when it is required. ATS HOD will then decide on the necessity
- 3.4 To perform delivery order and invoices for delivery (all ATS parts), documentation matching, as well as filling of ATS transactions on a timely basis. All delivery arrangements must issue Delivery Order using SAP
- 3.5 To perform transport arrangement and reservation for all ATS parts, to be delivered to respective customers. Transportation arrangements to be performed across all 3 plants related to ATS delivery
- 3.6 Transportation planning to be reserved 3 days in advance, in consideration of Minimum Requirement of the trip, to reduce transportation charges
- 3.7 To verify parts and quantity after warehouse team completed picking activity. To witness and confirm on the quantity to be loaded in transport
- 3.8 To print package label and ensure warehouse team members prepare packaging material to suppliers. To monitor the operation of warehousing
- 3.9 To perform SAP system analysis on ATS sales related activities
- 3.10 To monitor and manage inventory level of ATS parts, and neatness of warehouse. To manage warehouse team to perform monthly cycle count after closing
- 3.11 To prepare documentation related to audit purposes, and participate in Stock Take activities
- 3.12 To study and propose cost down ideas or improvement plan to HOD
- 3.13 To carry out any additional task which is required by ATS HOD from time to time

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer Care Specialist: 2 years (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Expected Start Date: 10/18/2024