[ Internship ] Customer Relation Intern at Cool

1 week ago


Ipoh, Malaysia PTT Outdoor (MY) Sdn Bhd Full time

**PTT Outdoor: Elevating the Outdoor Experience**

At PTT Outdoor, we are passionate about providing our customers with the best outdoor gear, period. As a rapidly growing company, we are seeking a talented and enthusiastic **Customer Service Intern** to join our dynamic Customer Experience team. This is an excellent opportunity for a driven individual to gain hands-on experience in e-commerce customer service and contribute to the success of our brand.

**Responsibilities**:

- Support the team in resolving customer issues related to orders, deliveries, and product information.
- Help maintain and update our customer service FAQ and internal knowledge base.
- Collaborate with the Marketing and E-commerce teams to ensure seamless communication of promotions, campaigns, and product launches to customers.
- Assist in gathering customer feedback and insights to help improve our products and services.
- Participate in other customer service-related tasks as assigned.

**Requirements**:

- Strong communication skills, both written and verbal.
- Excellent organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Passion for the outdoor industry and a desire to learn and grow.

**What We Offer**:
At PTT Outdoor, we don’t ask you to photostat stuff or make coffee. Instead, we focus on providing **real-life experiences and meaningful contributions**. Your benefits include:

- Gaining valuable experience in e-commerce customer service and building strong problem-solving skills.
- Learning to manage customer relationships and exceed expectations in a fast-paced environment.
- Opportunity to work with a dynamic and passionate team dedicated to elevating the outdoor experience.

**Job Types**: Full-time, Internship

Pay: RM300.00 - RM500.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift

Application Question(s):

- If you could be an animal, what would it be and why?



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