Product Manager, Marketing Platforms

7 days ago

Subang Jaya, Malaysia Techsap ASP Sdn Bhd Full time

**Summary**
- Drive exploration and design solution with existing and/or new capabilities to improve / enhance customer problems-to-solve and business needs, perform market validation and drive implementation of solutions from inception to live-in-market, and ensure readiness of operations for best customer experience._

**Your Responsibilities**
- _Drive short/long-term business roadmap with collaboration with marketing and alignment with technology teams_
- _Explore innovative solutions and ideate on solutions to customer problems_
- _Evaluate business opportunities, analyze business processes, anticipate requirements, uncover areas for improvement, and design and implement solutions_
- _Interview and manage stakeholders to uncover problem-to-solve, and business value of requirements_
- _Design user journeys and translate vision into lo-fi mockups and workable technical solutions_
- _Design business architecture, business rules/exception handling required to minimize risk/impact to business. _
- _Develops and governs user acceptance criteria to ensure workable software_
- _Work with various teams, ie: Marketing, Technology, Legal, Regulatory, and Security to ensure timely and quality projects/products/services delivery and rollout. Perform frequent update and presentation to management on project progress focus on product/service/business readiness_
- _Responsible for change management of newly developed software, including creating user training materials, new processes/governance (where necessary), and user access management_
- _Research and innovate on how to use technology to solve business problems, including running POCs on new partner systems, assess feasibility of introducing new technology to existing systems_
- **Merits**_
- _Degree in Information Technology/Telecommunications/Marketing or equivalent_
- _4- 7 years of experience in solution design, product development, product manager, business analyst, or IT solution analyst and preferably in relevant industry_
- _Excellent communication, interpersonal and basic project planning/management skills_
- _Ability to articulate, and present well with the ability to highlight appropriate perspective to diversified group of audiences_
- _Good understanding of business key performance drivers & best practices_
**You are**
- _Someone who is curious to understand customer and business problems-to-solve _
- _Someone who is passionate and persistent to drive continuous improvement and explore innovative solutions to solve customer problems_
- _Someone who is keen and capable to bring ideas and proposed solutions, at the same time dynamic in adjusting/pivoting to find common ground for better outcome/result_
- _Someone who can work independently with minimum supervision, capable to remove obstacles, and drive implementation towards excellence delivery_
- _Someone who has strong analytical and innovative problem-solving skills. _
- _Someone who has strong verbal and written communication skills _
- _Good team player and excellent at building relationships with co-workers and stakeholders_
- _Someone who is willing to take initiative, to listen, to learn and respond positively to challenges and criticism. And, could provide constructive feedback and contribution in discussion_
- _Thrive under fast paced work environment and conditions of constant change, ambiguity, debate, experimentation and informed risk taking._

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: Up to RM11,000.00 per month

Schedule:

- Monday to Friday

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