Customer Service Officer
19 hours ago
**Roles & Responsibilities**:
- Deliver fair outcome to our customers and ensure the quality of service in place.
- Actively share customer feedback to internal departments to improve the customer experience.
- Actively respond to the feedback received from the social medias.
- Work with internal teams to ensure the pre & post service for all products are in place.
**Qualification**:
- With 2+ years hands on experience in customer service industry.
- Ability to articulate issues / problems to internal departments.
- Knowledge on Blockchain would be an advantage.
- Ability to communicate in Mandarin would be an advantage.
**Job Types**: Contract, Full-time, Permanent
Contract length: 6 months
**Salary**: RM2,500.00 - RM5,000.00 per month
Schedule:
- Afternoon shift
- Day shift
- Night shift
- Rotational shift
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Mandarin (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
-
Customer Service Officer
3 days ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...
-
Customer Service
1 week ago
Johor Bahru, Malaysia Customer Connect Malaysia Coway Full time_**Engage with database customer.**_ - **Database provided everyday.**_ - **Responsible in terms of product & testimonial.**_ - **Communicate with customers about the service of product in call.**_ - **Providing information about products/services, and assisting with easy service issues.**_ **Job Types**: Full-time, Part-time, Fresh graduate, Student...
-
Customer Service Intern
19 hours ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Customer Service Internship** **Responsibility** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback with internal departments to improve the customer experience. - Actively respond to the feedback received from social media. - Work with internal teams to ensure the pre & post service for...
-
Customer Service Officer
1 week ago
Johor Bahru, Malaysia HAWK TYRE SERVICE SDN BHD Full time**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...
-
Customer Service Officer
20 hours ago
Johor Bahru, Malaysia Agensi Pekerjaan Sky Employment Sdn Bhd Full timeCustomer Service Officer - Liaise with clients, assist them looking suitable maid - Liaise with maid, interview maid and etc - Monday - Friday 9am - 6pm - Saturday 9am - 1pm (OT) Pay: RM3,000.00 - RM6,000.00 per month **Benefits**: - Opportunities for promotion **Language**: - Mandarin, English, Malay (required) Willingness to travel: - 75%...
-
Customer Service Officer
3 days ago
Johor Bahru, Malaysia Tiong Nam Logistics Solutions Sdn. Bhd. Full timeFollow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Order management. - Liaise with drivers/ forwarders/ operations. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in...
-
Customer Service Officer
19 hours ago
Johor Bahru, Malaysia Prisma Laboratory (M) Sdn. Bhd. Full timeJob description - Min Diploma in Business Management or related - Preferably with at least 1 year working experience in customer service role - Good command of Bahasa Malaysia and English (oral and written) - Conversant in other local dialects preferred and would be added advantage - Computer literate (Microsoft office) - Good interpersonal and communication...
-
Customer Service Officer
1 week ago
Johor Bahru, Johor, Malaysia Country Garden Pacificview Sdn Bhd Full timeAssist new customer in applying for Electricity account and handling related procedures.Answer Customer inquiry and complaint.Generate the bills and archives management.Update customer latest status and outstanding amount.Complete reports required by related parties (Bill summary, Customer List, Cashbook, Monthly Report, Weekly Report).Verify all the payment...
-
Customer Service Executive
1 week ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...
-
Customer Service Officer
1 week ago
Johor Bahru, Johor, Malaysia Solarvest Full timeAddress customer enquiries promptly and professionally to ensure exceptional service that meets or exceeds expectation.Monitor and analyze the performance of solar PV systems on daily basis.Resolve product or service problems by understanding the customer's complaint, identifying the cause of the problem, and providing the best solution.Maintain existing...