Customer Service Officer

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Customer Service Officer (BBU JB)** - Respond to customer inquiries, handle and resolve complaints - Deal directly with the customers **Requirements**: - Diploma/Bachelor Degree in any field - Required language: Bahasa Malaysia, Mandarin & English - Junior/fresh grads will be considered **Job Types**: Full-time, Permanent **Salary**: RM2,500.00 -...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Order management. - Liaise with drivers/ forwarders/ operations. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in...

**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Order management. - Liaise with drivers/ forwarders/ operations. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in...

Job description - Min Diploma in Business Management or related - Preferably with at least 1 year working experience in customer service role - Good command of Bahasa Malaysia and English (oral and written) - Conversant in other local dialects preferred and would be added advantage - Computer literate (Microsoft office) - Good interpersonal and communication...

Recording sales and order information and sending copies to the planning office or entering data into a computer system. - Work closely with Production and Store Dept to achieve committed deliveries to customers. - To monitor and follow up with all deliveries related sales operation activities. - Responsible the delivery activity regards to the customer...

Follow up on a list of customers O/S payment & pending issues. - Prepare customers’ quotation and profile. - Attend customers’ enquiry. - Update info into system. - Any other ad-hoc assigned by superior. **Requirements**: - SPM/ Diploma - MS Office skills (Word & Excel) - Fluent in English writing and speaking - Willing to work overtime - Flexible to...

Customer Service Officer (Based in Msia, For J&T Singapore)Responsibilities:Follow Standard Operating Procedures and resolve Customer Complaints promptly.Answer to/manage (various) Customers Queries via CRM Tools/Hotline (incoming calls).Monitor & follow up with the relevant department/s on escalated cases that require clarification updates.Adhere to work...

**Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...

Company OverviewAbout Elite Advance Service Sdn Bhd:We strive to deliver exceptional service and create long-lasting relationships with our customers.Job DescriptionThe ideal candidate will possess a strong passion for delivering excellent customer service, ensuring customer satisfaction and loyalty. Key responsibilities include:Delivering fair outcomes to...

IMMEDIATELY HIRING - BASIC + COMMISSION + ALLOWANCE - INDOOR OFFICE ENVIRONMENT - 5 DAYS WORKING (MONDAY - FRIDAY) - Able to speak fluently in English (MANDARIN WILL BE AN ADVANTAGE) - Able to work in a group environment. - With or without experience fresh graduates are welcome to apply. - Intensive training provided. - Maintaining records of customer...

Create your future with Affin You too can make a difference.Join us at AFFIN, where open minds meet and are inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.Job PurposeTo assist in managing daily branch operational activity, monitoring compliance, and regulatory...

ResponsibilityDeliver fair outcomes to our customers and ensure the quality of service in place.Actively share customer feedback with internal departments to improve the customer experience.Actively respond to the feedback received from social media.Work with internal teams to ensure the pre & post service for all products is in place.Requirements1+ years of...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place - Actively share customer feedback to internal departments to improve the customer experience - Actively respond to the feedback received from the social medias - Work with internal teams to ensure the pre & post service for all products are in...

**Responsibilities**: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide exceptional customer service to customers and carriers. - Solve customer and carrier problems and help resolve issues. - Provide shipment quotes for customers and set up...

Position**:Call Center Customer Service** **Officer** Working Location**:Johor Bahru** Type**:Rotational Shift** Contract**:6-month (Extend after confirmation)** **Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer...

As a Telephone Operator, you will be based in Nanmar Call Center, Johor Bahru (Johor Jaya) and will act as a liaison, provide services information and resolve any emerging problems that our customer. - Handling all inbound calls and other online platform pertaining to assist raising issue related to the company's services. - Exceeding company expectation in...

**Mobile & Laptop Service Center **(Asus,Infinix,Tecno) **Working Hour** Monday to Friday: 10.00am - 7.00pm with an one-hour meal break. Saturday: 10.00am - 3.00pm (Half Day) Off-day - Sunday & public holidays **Responsibilities**: - Responsible for handling front office reception and administration duties - Generating and compiling of quotation and...