Spa Receptionist

Properly open and close spa each day according to Standard Operating Procedures.
- Handle incoming and outgoing call and walk in customers professionally.
- Acknowledge and greet customers who enters and leaves the facilities.
- Provide clients with knowledge of different types of available packages and suggest appropriate spa therapies for individual guest.
- To schedule therapist massage sequence and therapist working schedule.
- Handle cash, sales transactions and ensure accurate daily sales record.
- Arrange customers appointments: Accurately book, change, confirm and cancel appointments.
- To promote massage packages and products to customers in order to generate sales.
- Handle customer complaint with care and professional manner.
- To maintain cleanliness of front desk counter and well-organsized work area.
- Responsible for stocks inventory and accurate stocks record and ordering supplies as needed.
- Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
- To perform any other duties as required by the manager from time to time.

Pay: RM1,500.00 - RM1,800.00 per month

Schedule:

- Day shift
- Night shift

Supplemental Pay:

- Commission pay

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)
- English (preferred)

Work Location: In person