Intern, Business Admin

2 weeks ago

Petaling Jaya, Malaysia Carsome Sdn Bhd Full time

**About Us**

No formal training sessions will be conducted, interns will receive hands-on guidance and support to help them understand the processes, tools, and best practices required for the role.

**You Day-to-Day**

**Data Entry & Management**:

- Extract and update customer details from the CRM system into Google Sheets.
- Ensure data accuracy and completeness by regularly checking for updates.

**Reporting & Analysis**:

- Prepare weekly, monthly, and ad-hoc reports using Google Sheets (tables, summaries, and charts).
- Utilize pivot tables and formulas to analyze case data (e.g., case volume, resolution time).

**Presentation & Documentation**:

- Create reports and presentations using Google Slides or PowerPoint for internal use.
- Ensure reports are clear, well-structured, and visually organized for management review.

**Customer Support (As Needed)**:

- Conduct follow-up calls with customers when required.
- Maintain professional and clear communication during interactions.

**General Administrative Support**:

- Assist in document preparation, filing, and organizing reports.
- Perform other administrative tasks as required.

**You Know-how**

**Develop Key Skills** - Improve your data management, reporting, and communication skills in a real-world professional setting.

**Enhance Problem**-Solving & Teamwork - Work on practical tasks that require critical thinking, organization, and collaboration with different teams.

**Strengthen Communication Skills** - Gain experience in customer interactions, internal reporting, and professional correspondence, helping you build confidence in workplace communication.

**Exposure to CRM & Business Operations** - Learn how customer service and complaint management systems function in a fast-paced and dynamic environment.

**Job Types**: Internship, Student job
Contract length: 3-6 months

Pay: RM800.00 - RM1,000.00 per month

**Benefits**:

- Additional leave
- Opportunities for promotion
- Professional development

Application Question(s):

- How long is your internship period?
- State your start & end of internship date
- Is your internship under a university requirement or voluntarily?

Work Location: In person

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