Abx Express

ABX Express (M) Sdn Bhd., a member of Kerry Logistics Network, was incorporated in 1984 in Labuan. Our current headquarter is located at Subang Jaya with a regional office at Kota Kinabalu. With 36 years of express experience, ABX Express (M) Sdn Bhd provides courier services to both domestic and international market through our own local network of over 70...

**Location**: SF Express, Subang Jaya **Working Hours**: 9:00 AM - 6:30 PM (Full Time) **Employment Type**: 3-Month Fixed-Term Contract (FTC) **Key Responsibilities**: - Arrange and manage **petrol card issuance and usage tracking**: - Coordinate **vehicle inspection appointments** with PUSPAKOM - Handle **routine vehicle maintenance and service...

**Key Responsibilities**: - Respond to incoming inquiries from customer and internal stakeholder. - Assist in resolving matter involving undelivered shipment and urgent shipment. - Identify and escalate issues to supervisors, provide service information to customers. - Document to call or inquiries information according to standard operating procedures. -...

**Job responsibilities**: - Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits. - Take the extra mile to engage customers and follow through the cases to ensure resolution. - Identify and escalate issues appropriately. - Other tasks as assigned by Superior/Management. **Requirements**: - At...

**Key Responsibilities**: - Receive inbound calls to handle customer enquiries and complaints, feedback and other raising issue related to the Company's services and provide appropriate solutions and alternatives within the time limits. - Provide accurate and understandable information to all customers and support partners. - Ensure customer issues and/or...

**Key Responsibilities**: - Respond to incoming inquiries from customer and internal stakeholder. - Assist in resolving matter involving undelivered shipment and urgent shipment. - Identify and escalate issues to supervisors, provide service information to customers. - Document to call or inquiries information according to standard operating procedures. -...

**CS OPERATIONS**: - Assisting customer service staff in managing customer inquiries and complaints - Check on Claim & Appeal on daily basis - Manage and resolve customer complaints thru the best customer service - practise. - Consult & Resolve employee issues and disputes whenever needed and - minimize attrition. - Monitor employee productivity and Audit...

**Key Responsibilities**: - Respond to incoming inquiries from customer and internal stakeholder. - Assist in resolving matter involving undelivered shipment and urgent shipment. - Identify and escalate issues to supervisors, provide service information to customers. - Document to call or inquiries information according to standard operating procedures. -...

**Location**: Subang Jaya **Job Type**: Full-time **Responsibilities**: - Merancang dan memastikan semua proses penghantaran dan pengambilan berjalan lancar. - Memastikan jadual kerja staf dipatuhi. - Menangani isu kekurangan, parcel hilang atau kerosakan. - Memimpin prestasi kakitangan, memberi teguran serta bimbingan bila perlu. - Memastikan KPI...

**Key Responsibilities** - Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits - Take the extra mile to engage customers and follow through the cases to ensure resolution - Identify and escalate issues appropriately. **Key Requirements** - At least 1 year of working experience in the related field,...