Product Designer

6 days ago

Kuala Lumpur, Malaysia Neurons Lab Full time

**About the project**: We are building an AI-powered assistant for relationship managers (RMs) at top-tier banks, designed to optimize the management of $10M+ investment portfolios. The tool will enhance how RMs make decisions, communicate with clients, and blend AI insights with human judgment. **Duration**: 6-12 months (with long-term continuation potential) **Stage**: From concept to MVP (zero-to-one) **Objective**: - Deliver a complete UX/UI system for the AI Assistant across desktop and mobile - Ensure high usability for non-technical users navigating complex financial data - Drive measurable business results: increased AUM, RM productivity, and client satisfaction - Enable seamless collaboration between AI suggestions and human decision-making **KPI**: - 100% production-ready design delivery within first 3 months - +95% usability score from internal/external RM testing - Reduced average RM time-to-decision by 25% - Increased adoption rate of AI Assistant across pilot user base to >85% - Measurable increase in AUM influenced by tool use (TBD with analytics) **Areas of Responsibility**: - Design the AI Assistant’s UX from scratch: wireframes, flows, prototypes, final visuals - Conduct in-depth user research with RMs and senior bankers across Asia - Build a scalable design system for responsive UI (desktop + mobile) - Collaborate directly with AI/ML engineers to align UX with AI logic and transparency - Define and measure UX impact using tools like Mixpanel/Amplitude **Skills**: - UX/UI product design for complex enterprise systems - Financial data visualization and decision-flow mapping - Human-AI interaction patterns - Figma design systems and component libraries - Design research, user testing, stakeholder interviewing - Agile delivery in 2-week sprint cycles - Excellent communication and documentation skills **Knowledge**: - Wealth management and private banking workflows - UX best practices for enterprise fintech tools - Cultural UX nuances in Asian financial markets (preferred) - Design for compliance-heavy, regulated domains - Real-time data handling principles in interface design **Experience**: - 5+ years in B2B/enterprise UX/UI product design - Portfolio including financial or investment products - Proven track record in launching AI-powered interfaces - Experience working directly with C-level stakeholders - Experience shipping products to 100+ enterprise users

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