Cafe Supervisor @ Bask Bear Coffee Shell Taman Mount Austin

7 days ago

Johor Bahru, Malaysia Baskbear Coffee Sdn. Bhd. Full time

**JOIN OUR GROWING TEAM**

Career progression
EPF, SOCSO
Training provided
Overtime
Medical benefits

**Supervisor Job Scope**
- Create employees’ schedules to ensure efficient operations.
- Supervise and train staff to ensure they adhere to established standards of service and professionalism.
- Assist in execution of the strategic planning including outlet food costs control, stock take and stock ordering.
- Oversee daily cafe operations, including opening and closing procedures, cash handling, and inventory management.
- Manage cash registers and handle daily financial transactions accurately.
- Explain and promote products and offerings.
- Ensure that all customers receive prompt, friendly, and attentive service.
- Handle customer inquiries, concerns, and complaints in a courteous and professional manner.
- To brew coffee or tea and to serve the drinks to customers.
- Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.
- Able to explain all Bask Bear products clearly to customers, and to promote/upsell the products at all times

**Requirements**:

- Able to work extra hours & on Public Holidays
- No health issue/critical illness

**Benefits**:

- Career advancement
- Training provided
- Uniform provided
- EPF, EIS, SOSCO, and Medical benefits
- OT
- Friendly working environment

**Join our Telegram channel for more vacancies**
**t.me/loobholdingjobs**

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**Job Types**: Full-time, Permanent

Pay: From RM2,200.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay

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