Murex Support Consultant

1 week ago

Kuala Lumpur, Malaysia Luxoft Full time

Kuala Lumpur, Malaysia

Relocation friendly

Murex ECM

BCM Industry

06/09/2024

Req. VR-107981

**Project description**:
Work as part of the development team with the Bank's Treasury and Markets IT team. Work on Multiple projects related to the automation and digitization of Banks processes and systems.
The role is for L2 Murex/FinIQ technical support responsible to provide BAU support.

**Responsibilities**:
Key Accountabilities

Able to Perform root cause analysis and contribute to problem-solving if a need arises

Ability to provide continuous improvement initiatives and have a far-sighted vision aligned to the SRE roadmap of ITT

Able to collaborate across all teams (both Support and other Murex Development teams)

Able to provide quality service to business users

Job Duties & Responsibilities:
To track and be responsible for providing optimum service levels for day-to-day production support for the Murex/MLC/Risk users (Front office, Back-office, Finance, etc)

To collaborate with third-party vendors/other support teams to provide a seamless support model for the business

Able to take ownership of high-severity issues and follow through to closure

Answerable to business users and provide strategic long-term solutions and participate in RCA and provide pre-emptive solutions for production stability

To be able to drive himself/herself to learn new things while dealing with daily production support

To communicate effectively and work efficiently across different Business and support units

**Skills**:
Must have

Overall 2-4 years of Murex/FinIQ experience

IT Support experience

Prior Development experience in any Murex module

Working in a very collaborative and agile team, you are expected to work interdependently

collaborate, negotiate, make trade-offs, and handle conflicts. Strong capability to solve problems, and be an out-of-box thinker who frequently comes up with new ideas.

Nice to have

Experience in Cloud architecture (such as AWS)

Technical skills in Sybase/Oracle SQL, and Unix Shell scripting is highly desirable.

Working experience in a Unix/Linux platform is a must. Skills in Windows environments.

Experience with Symphony (Grid Computing)

Development skills (Java, PHP, Perl, Python, C++) and experience with technologies such as (HTML, Javascript, XML, XSL, JSON, and J2EE)

Experience in supporting Murex Front to Back Office Modules such as Simulation, MSL, P&L recon Processing Templates, Collateral, Accounting, and/or Exchange interface preferred.

Experience with CMMI processes and documentation

Experience in supporting Treasury & Markets Applications

Possesses CFA level 1 and above

**Other**:
Languages

English: C1 Advanced

Seniority

Regular

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