Customer Service Executive November Intake

1 week ago

Kuala Lumpur, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

**Position**: Customer Service Executive | November Intake

**Location**:Ara Damansara, Petaling Jaya

**Salary**:RM2000 - RM3000

**Benefits**:

- KPI allowance
- Night shift allowance
- Overtime (OT) _**If required only**_
- EPF SOCSO provided
- Training provided (up to 1-month)
- Nearby with Public Transport

**Working Days**: 5 days, 2 days off

**Working Hours**: 9 working hours including 1 hour break

**Requirements**:

- Excellent communication and writing skills in English and Bahasa Malaysia.
- SPM leavers are encouraged to apply.
- Able to work on rotational shifts.
- Good problem-solving skills and ability to perform in a high-paced working environment.
- Regularly contacting customers to ensure their experience with a product or service is satisfactory.
- Direct calls from customers to the appropriate department when necessary.
- Ensure a positive attitude towards customers at all times.
- Possess a strong understanding of the company's products.
- Keep records of customer interactions.

**Job Types**: Full-time, Fresh graduate

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Application Question(s):

- Do you have SPM certificate?

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